We would like to send you notifications on the latest Product Review Club offers.

1.7/5
17 reviews
Fido Mobile Reviews
#87 in Cell Phones

    Reviews and Ratings

    30% OF CHICKS DIG IT

    0.5/5
    Lust Factor

    Staying Power

    Value

    Recommended? Fugheddaboutit!
    December 08, 2019
    British Columbia, Canada

    Brand new broken phone

    A total nightmare. I have a new iphone that doesn't work well but fido is demanding I bought months ago (I have the receipt and its on my account). After waiting on hold for what was hours, I was told different things by everyone I talked to. Bottom line is my phone is not working well and FIDO will do nothing. Horrible horrible customer service, bad product and the communication is the worst I've seen. It's a communications company!

    Flag as Spam
    0.8/5
    Lust Factor

    Staying Power

    Value

    Recommended? Fugheddaboutit!
    December 06, 2019
    British Columbia, Canada

    Complete incompetence leads to CREDIT HIT

    Got sent to collections over a bill I knew nothing about, website displayed $0.00 balance. Incompetent customer support, won't work with me to remove the falsified credit hit. Now have to bring Fido to court to get my credit back. Incompetent company, use PublicMobile instead.

    Flag as Spam
    0.5/5
    Lust Factor

    Staying Power

    Value

    Recommended? Fugheddaboutit!
    September 10, 2019
    Quebec, Canada

    Des voleurs

    Ils m’ont chargé 12$+tx alors que j’étais en correspondance en France soit disant qu’un numéro français m’avait contactée. Ça n’a jamais été le cas, mon historique montre que je n’ai pas reçu d’appel. Je leur demande de me fournir le numéro qui m’a contacté mais ils étaient incapables de me le fournir. Arnaque comme pas possible. Ils donnent de fausses informations aux clients quand on les appelle. Quand je demande de m’envoyer de façon officielle avec leur mail l’information qu’ils m’ont donné,is en sont incapables. Perdez pas votre temps avec ces voleurs.

    Flag as Spam
    1.0/5
    Lust Factor

    Staying Power

    Value

    Recommended? Fugheddaboutit!
    July 06, 2019
    Ontario, Canada

    FIDO "roam like home" PRICE INCREASE without notice

    I travel to the USA for work 10-15 days a month... So Fido "roam like home" sounded like an okay deal. $7 per day to use data. When I first signed on they told me Canada-US AND US-Canada calling was included no charge - only DATA usage cost $7 per day. That all worked fine... until it changed suddenly - without proper notice. Now any calls or texts or data all cost $7 a day.

    MY BILL SKYROCKETS!

    Condescending and rude FIDO "customer service" tells me the wording of the auto text they send each time I turn on my phone in the US had been changed accordingly, and that I should have read it more carefully.

    Switching to TELUS.

    Flag as Spam
    3.0/5
    Lust Factor

    Staying Power

    Value

    Recommended? You Betcha!
    April 03, 2019
    Ontario, Canada

    Long Term Customer

    I have been with Fido (5 lines) for 17 years now... phone customer service is ok, the phones are expensive and the plans are expensive, but there is good coverage. The price issue is the monopoly game played in Canada, it goes beyond the carrier itself, federal competition laws must change to make it better. I must say, Bell is the worst!!!

    Flag as Spam
    2.3/5
    Lust Factor

    Staying Power

    Value

    Recommended? Fugheddaboutit!
    April 03, 2019
    California, United States

    Credit check to add tablet line, WHAT?

    Terrible. I signed up for a cell plan ($50/mon) about a month ago and just called to add a tablet plan to my account ($15/mon). I'm being told they have to run a credit check to add the line - last time I checked I wasn't in communist China or Russia so I'm not happy about this.

    Flag as Spam
    0.5/5
    Lust Factor

    Staying Power

    Value

    Recommended? Fugheddaboutit!
    March 12, 2019
    British Columbia, Canada

    Worst service ever never ever go to fido save money go somee

    Don’t go to fido rather then just send the people a telegram that would be awsome and would save you alot of money then buying device from fido and then getting problem from network and talking to customer service and then these guys make escuse for everything and blaming on you wooh fido thanks for service

    Flag as Spam
    0.5/5
    Lust Factor

    Staying Power

    Value

    Recommended? Fugheddaboutit!
    January 30, 2019
    Ontario, Canada

    Very Bad Experience with Fido

    Hi, my name is Muralikrishna M. Here I want share my experience with Fido. I am a customer for the last 5 months. I thought Fido is an associate of Rogers, we can get a cheaper plant than Rogers. But I am having very bad experience with Fido. Very false, confused and meaningless billings. I talked to the Supervisor, Chelsea and office of President, Presila regarding this issue. They are very unprofessional. They don't have any respect for customers. When I question about my bill, Presila repeatedly said, you have options to leave Fido. This is only one example, I had 5 more similar kind of instances with Fido. Whenever I call them, getting the same treatment. They are charging more than Rogers and Bell. They have no patience while talking particularly Presila and Chelsea. When I upgraded my device, they confirmed, I will get my phone in 5 days but it was delayed for 20 days. They said, my old plan will be applied for that 20 days before I receive my phone but after I got it, they charged my new plan. I questioned the same with Presila(Office of President). Instead of solving it, she said, you have options to leave Fido. Customer service is very rude, unprofessional. Charges are very high every month. Please don't subscribe Fido. I will post my comments every month, please take a look.

    Flag as Spam
    0.5/5
    Lust Factor

    Staying Power

    Value

    Recommended? Fugheddaboutit!
    January 27, 2019
    Ontario, Canada

    Fido is horrible

    Been a loyal customer for the past 15 years. I was offered a plan, which I spent a bit of time thinking about and when I called back was told offer expired and instead they wanted double for the phone. I had a reference number with all the saved info about the plan which they could pull up but they told me offer is not valid. No one ever told me how long this offer would be valid for. I spent countless number of hours arguing trying to get this offer that I was promised. Spoke to several people as well as managers who were useless. This company is awful. As long as you keep your mouth shut and pay your bills you are a great customer for them, as soon as you want to upgrade or ask to modify anything, it suddenly causes a huge inconvenience with them. They do not care about customer service at all, they just care about collecting my money and being the most profitable company. Do not trust this company at all and don't waste your time with them. Join any other phone company instead.

    Flag as Spam
    5.0/5
    Lust Factor

    Staying Power

    Value

    Recommended? You Betcha!
    January 07, 2019
    Ontario, Canada

    Best service

    I like to say I am years with this company and I feel happy with their service. I feel I can trust them. Also they always do there best to make customers happy.

    Flag as Spam

    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.