I had a love/hate relationship with Extreme

loved:
2 of my trainers
the new equipment and space
the ease of getting to the Richmond location
the friendliness of some staff

hated hated hated:
some of my trainers - young, inexperienced, rude, not professional
crappy customer service policy (they will be pushy, hit on you, make you feel bad, pressure you, you name it for a sale)
the price of membership and the training session is quite high
once you are signing a contract, you are screwed


So be careful when you are going to sign up with them

I went to try out Extreme Fitness at Yonge / Dundas with a friend. We signed up for the 10-day free pass, and was greeted by nice employees when we got in to the facility. After our first workout, we were sat down for the usual sales talk.

We politely declined, explaining that we wanted to finish the 10-day trial first before making a decision. This is when things started to get nasty. They said that we were only eligible for the 10-day pass if we were to sign up for a membership right then and there. The sales associate named Shawn went on to bash other local gyms, saying "why would you want a Honda, when you can drive a BMW?" Needless to say, after hearing this I just stopped listening to his sales pitch altogether.

If you want a good gym with a more relaxed vibe, with less crazy sales people, I would consider your local YMCA or Goodlife. I give a big fat NO for Extreme Fitness.

I just joined this gym a few weeks ago (although Flirty Girl is still my favourite!) and the experience has been, very different for me. I was able to join up through a corporate rate, which was the only reason I would sign up to become a member. That, and also the availability of hot yoga. Aside from those reasons, I would not recommend joining this gym. First of all, the staff are very sales-oriented and will stop at nothing to sign you up or sell you some expensive health package. Secondly, the staff lack professionalism when it comes to keeping their appointments, let alone meeting them on time. My sister and I have had many cancelled appointments and weren't even notified beforehand. I can't stand the staff there. They all seem to be very immature when it comes to dealing with gym members.

When you go for your initial consultation, stand your ground and refuse to be sold to ridiculous expensive packages (unless you want to, of course). I told the staff right off the bat that I was not interested in a personal trainer, or a nutritionist of any sort. That saved me a lot of time from them badgering me into buying a package.

If you can ignore the staff and get past all of that, being at the gym will be a lot more enjoyable.

The nice thing about the place is that there is 1) hot yoga 2) cold sauna, hot sauna and steam room 3) cardio machines with individual TVs! My life goes by a lot easier when I have a TV hooked up to my machine. 4) the hours are flexible. These are the only positive things about Extreme Fitness.