I've gone to this pavilion several times as it is the only one near my house. There is a young lady who works there and while she is very pleasant she does not know enough information to be working by herself. When I got married and changed my last name she didn't do the change properly and I had to end up driving to another town and changing it at a different pavilion because this lady screwed it up. I also just opened up a second bank account and I had to end up calling their customer service line and waiting on hold forever because again this lady did the wrong thing.
I do not suggest going to this particular pavilion. I tell my friends and family to avoid it as well.