Donato Salon and Spa
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Donato Salon and Spa Reviews - Mississauga

2/5

1 review
Ranked #11 out of 62 in Hair Salon (Mississauga, Ontario)

Donato Salon and Spa is continuously on the cutting-edge of creative and progressive hair design. A talented team of artists led by stylist and entrepreneur John Donato, winning Editorial stylist for the 2008 North American Hairstyling Awards. Donato Salon and Spa offers a wide range of services such as hair cutting and styling, colour, perm, extensions, facial and body treatment, weddings, makeup, Botox, hands and feet care, massage, laser hair removal, and more. Check out their website at http://www.donato.ca/

Address: Square One Shopping Centre
Mississauga, Ontario L5B 2C9
Phone: (905) 566-5900

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Recommended? Fugheddaboutit!
June 10, 2011


After reading the above comments I felt I had to offer my experience to others. I was a customer at another salon for many years and during that time I had different colour tech. and stylists and was thrilled with the majority. I am very easy to deal with and am open to all suggestions. I love to try new styles and colours. Unfortunately the salon I was going to closed and I had to find a new place. I shop at Square One and kept passing by Donalto Salon and Spa and finally gave it a try. I booked my appointment to have my roots touched up and some hightlights added (no cut was needed) and when asked who I would like as a colourist I told them to surprise me. Well they sure did--I was told I was getting the best--NIcola. I was impressed when I went in by the friendly staff. I was taken on time and was treated extremely well..... UNTIL I met Nicola. She came in and asked me what I wanted to have done. I explained a root touch up and some hightlights. As she was applying the colour she started to complain that she was overbooked and I should not have squeezed in. I explained that I did not specify who was to colour my hair and she was the one the receptionist recommended. Upon hearing that I did not request her she became sarcastic and rude. I was sitting there with colour on my hair and could not go anywhere. She proceeded to tell me that she has a large clientele and does not take care of walk-ins unless they request her. To make the situation better I explained that maybe I would become a regular. She rolled her eyes and I kept quiet after that. I asked her to not wrap any highlights since I changed my mind. After my hair was washed I told the shampoo person that I just wanted to sit under the dryer and would leave without a style! When I saw my hair in the mirror, at home, I was shocked at the difference between my newly coloured roots and the ends (even thought she did bring the colour to the ends for a few minutes). There is an obvious divide. I was going to complain but if I did they would want me to come back to fix it and dealing with Nicole again was just not worth it.

These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.


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