Love the stroller, dont love the customer service

In Ontario, if you have a problem with the stroller you have to drive to Mississauga to have Brands in Motion look at it, or you have to pay to ship it to them. Going there, even with an appointment, could leave you waiting hours... this turned me off on the brand as there are other strollers comparable on the market. This is also one of the heavier strollers in its class. We like our Versa GT, but we wish the warranty was easier to access.