Thin and broken lases and puss in my eyes

Buyers beware...Like many, I was so excited when I found this product. I had nice lashes, that are fairly long, but not thick. I was hoping this product would make a difference. I have been using the mascara for 5 months. I know it can take time to get the full impact from a product, so I was willing to be patient.I was noticing that my lashes seemed more sparse and broken. I figured this was just one of the stages as the product was taking effect. A friend even asked me what happened to my lashes to make them so thin. I continued with the product, though I started to pay closer attention...my lashes were NOT growing back. They stayed thin and broken looking. To add to this, I was having incidents where I my eyes would get irritated and pussy. This happened ever other week and would last for ~3 days. When not pussy, my eyes felt irritated feeling and watered frequently. I did not connect these symptoms to the product... until I was in isolation for COVID... I had decided to give my eyes a break and went 3 weeks without wearing mascara. Last week, I was going to have a video call with my manager and decided it would be nice to put on some mascara. Not long after application I noticed a burning sensation at the root of the lashes and the edge of my eyes were red. My eyes started watering within a few hours. By the next morning I had puss in my eyes. This lasted for 3 days. I was still not 100% certain it was the mascara. A couple days later I was speaking with my mom, who was also using the mascara. (I bought it for her) She brought up the fact that she was getting puss in her eyes, on a regular basis, and she noticed her lashes looking very sparse. She thought it was just allergies. I realized at that moment that it was definitely the mascara. I told my mom to stop using it immediately. I appreciate that products work differently for everyone but if our experience is any indication...buyers should beware.

Made my eyelashes fall out

Eye Envy definitely works initially. My eyelashes did get longer - but after a few months they all snapped off/fell out/went straight! Trying everything to get them back :(

Be Careful

I was so excited to try this product with the hopes of having longer lashes. But my eye lashes started to fall out after using for two weeks and now are very thin and stringy. This product is VERY expensive for the small amount that you get. Given the price and the results I would not recommend.

Be careful!!!

I have use this product since 2014. Generally it gave me wonderful results which is why I continued to use it. It is not inexpensive so for me to keep buying it the results had to keep coming.

There was one occurrence in 2017 that left me with very sparse lashes, I reached out to Eyenvy to let them know and to ask if there was something wrong with that batch. I never got a reply but I just kept using the product as I still had a bottle left. Eventually the lashes came back (2 months later) and it was fine. I was too busy to follow up with them and ask for any compensation but I was happy that my lashes were back.

Currently the sparseness is worse than ever before in my whole life. Even before I started using this product my lashes were never this sparse or short. I got medical tests done to ensure that there was nothing happening internally to me and causing this. Everything came back fine and also my hair and nails are long and strong so I knew that there was nothing wrong. This started happening about halfway into a bottle in late November of last year. I had two bottles so I just continued using it and I'm on my second bottle. The lashes just keep getting worse. I reached out and got a hold of a representative and sent them photos as well as a detailed explanation with my experience and concerns. She seemed interested to help and asked me a few questions and said she would get back to me. I did make it clear to her that I was concerned that this batch was bad and in turn burning the lashes instead of helping them grow. Sometimes this happens with products. I asked if I should continue using the product or stop as I was really unsure. She again told me that she would call me back.

That was last week and I have not heard back from her. At this point I give up on the product and I will tell everyone what has happened to me and to be careful. They clearly don't care about customer satisfaction nor do they care about a possible issue with a batch. I have now switch to lashfood which I have heard amazing things about for results and about their customer satisfaction. I will never buy this product again. it worked for a time and I'm grateful for that, but any company who doesn't stand behind its product and who ignores the consumer once there's a concern is definitely a shady company. I wonder how many more women are out there who've experienced this but haven't had the time to write about it. BE CAREFUL!!! Your long lashes won't last forever! At some point each and every customer will get a bad batch and this will happen to them it's only a matter of time.