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4.4/5
1153 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    4.0/5
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    Recommended? You Betcha!
    March 13, 2024

    Voila makes grocery shopping easy

    Overall, the Voila experience was easy and efficient. Being a first time Voila customer, the process took longer because of various registrations. For free delivery, a delivery pass is needed. There are several menus that make the shopping experience easier after the first order. As I was using this format for the first time, the actual selections of grocery items took longer. I used the promotions, flyer deals, and browse menus...the next order will be easier since the site has 'regular' and 'favorite' item buttons so that these items will automatically show up if marked. The list menu is a plus for subsequent orders. Also, Voila offers free samples, so the Kit Kat and German salami--see picture--were freebies. The next step was selecting a delivery time. Delivery was exactly on time and the delivery person was enthusiastically explaining how the food was stored in the truck. I was selected for this offer; however, anyone can receive a discount on groceries to try the Viola experience. Voila offers a $20.00 discount for first time users and free delivery for a month. Overall, having groceries delivered was positive. It is very tempting to continue this service. The only negative point is that Sobeys/Safeway are very expensive and without the discount offer, I would not have accepted this offer. Sobeys/Safeway prices are too expensive.

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    5.0/5
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    March 12, 2024

    Next day grocery delivery!

    Placed an online grocery order last night, and it was delivered on time today. Tons of selection and sales on the website. All the groceries were delivered fresh and accurately. I would definitely order from Voila again!

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    5.0/5
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    March 12, 2024

    Excellent Grocery Delivery Service

    I've used a few grocery services, but I was pleasantly surprised by Voila.
    The other services I used just dropped the groceries on the door step, sometimes rang the bell and left. Today, I received a call from the Voila driver stating he’d be here in about 10 minutes. I was prepared for him and me him at the door. He asked my preference, did I want them on the doorstep or handed to me. He took the time to hand me each bag, which I really appreciated. I was told there were no substitutions AND he asked if I needed anything else or any help with the bags. What a gentleman! Everything looked to be of excellent quality and in perfect condition.

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    5.0/5
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    March 12, 2024

    Convenient service

    This service is very practical so as not to spend too much. By shopping online we are less tempted to buy things out of simple greed. On the other hand, you cannot choose the freshness or the expiration dates, which I like a little less. When picking up the order, the employee brings the bags directly to the car and they do not accept tips. When I called to say I had arrived I mentioned having reusable bags with me, but they didn't want to use them which I thought was a shame. They at least took away the bag fee.

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    5.0/5
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    March 12, 2024

    Great Service When you are Busy

    I received a $25 off code from Butterly. This service is great and very convenient. I placed my order online and picked my time slot I would like it delivered, I didn't have to sit at home all day and wonder when it was going to arrive. It arrived on time and delivered right to my door. I love this service specially on busy days and I don't have to wonder where I am going to get time to go grocery shopping. Thanks Voila.

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    5.0/5
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    March 12, 2024

    Perfect for surprising your long-distance family!

    Really happy with Voila's grocery delivery service; the website was user-friendly, all the item had accompanying pictures, and it was easy to select a time slot for delivery! I used this to get my mother a bouquet of fresh flowers, as well as some of her favourite snacks just in time for her birthday - and the best part is, I did this all while sitting in bed, a few provinces away! Thanks Voila, and thank you Butterly for sponsoring this post.

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    5.0/5
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    March 12, 2024

    Great delivery service, all food was in excellent

    I loved ordering through Voila because the choices of good from Safeway and Sobeys are awesome and they have a lot of items that aren't available at other grocery stores. They were put of the sample but that was OK. The service from the delivery driver was excellent. He called me when on the way. I asked him to call me once it was dropped off because I had to let the person at home know to pick it up. A lot of delivery drivers get lost finding our place but this driver arrived on time and with no fuss.
    The food was proper temperature and did not smell of anything like smoke. The reason I notice this is because I have had other deliveries where the Driver/picker smoked and the food and bags absorbed the smell. I would definitely order Voila again.

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    5.0/5
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    March 12, 2024

    Hassel Free

    Very easy and Hassel free application to get the grocery to your step. Login, select, pay and Voila, enjoy the time saved from shopping with skin care to dancing

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    5.0/5
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    March 11, 2024

    Fresh and fast

    Food was fresh and showed up on time, items were correct from what I asked for. I would recommend this awclrvice to others to try. Will be using this service again

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    5.0/5
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    March 11, 2024

    Grocery Delivery and Pick Up

    The grocery pick-up option worked really well. I was able to place my order the night before and have it ready for pick up the next morning. My only concerns were not all Sobey's/Safeway's offered the curbside pick-up option and some items in the grocery store were not available, likely due to high demand.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.