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4.4/5
250 reviews
Voila by Sobeys Reviews

Description

Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area.

At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door.

The Voilà Difference.
  • We deliver from warehouse, not store. Thousands of products. No letdowns.
  • Our robots pack orders. Our teammates deliver. Safely and with less handling.
  • Guaranteed fresh. Our produce is fresh or it’s free.
  • Affordable prices. No hidden fees.
  • 1-hour delivery windows. Pick a time. We’ll deliver.

Please see our Terms & Conditions for full details.

For more info, visit voila.ca

    Reviews and Ratings

    91% OF CHICKS DIG IT

    4.3/5
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    Recommended? You Betcha!
    August 06, 2020
    Ontario, Canada

    So efficient and fresh!

    Since the quarantine period began, we have tried a number of grocery delivery services. Voila is now in the list of our favourites! Selecting our grocery items was easy and clearly showed which items were out of stock for our chosen delivery date. There were no surprises when the order arrived - everything we asked for and that was "in stock" arrived with our delivery. The individual who delivered our groceries called 10 minutes before arriving, brought all of them to the door on time, and bagged them appropriately. He was wearing a mask and gloves the entire time. Refrigerated and frozen items were ice cold and very fresh.

    The one thing we thing could be improved is the variety of items and brands available. They definitely do not offer everything that is available in store, and options are limited when the one brand is sold out. More variety would earn this service a spot way ahead of their competitors!

    Updated On: August 06, 2020

    Note: I tried this product as part of the Product Review Club and received $25 off my order.

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    3.7/5
    Value / Valeur

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    Recommended? Fugheddaboutit!
    August 06, 2020
    Ontario, Canada

    OK experience

    I got the chance to use Voila to order groceries from Sobeys. I found the experience to be a little slow - especially waiting for items to load. I enjoy going to the grocery store to see options so I found having to search a little difficult. In terms of the value I got for the code that I #gotitfree, I found the delivery fee was too much. I would recommend this to people in a rush and have no time to go shopping. However, this discount did not seem crazy enough or the experience does not make me strive to go shopping online again.

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    4.7/5
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    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    August 06, 2020
    Canada

    It’s pretty good if you buy often at sobeys

    It’s really good if Sobeys is the first option for you do your groceries, I found it a little too expensive.
    Overall just like any other delivery, which is pretty ok for me, I prefer going to the supermarket and choosing.

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    4.5/5
    Value / Valeur

    Quality / Qualité

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    Recommended? You Betcha!
    August 06, 2020
    Ontario, Canada

    Good

    I usually do walmart online grocery, i use this voila for the first time , because shipping was send to me by chickadviser, i gave it a try .. nice fresh and clean grocery.. i am impressed very affordable price and good quality products.. I am happy

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    4.3/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    August 06, 2020
    Ontario, Canada

    Definitely will consider for the future!

    The Voila experience through Sobey's was very straightforward and easy to use!

    I like that it has a specific time frame for delivery and it even indicates when the order needs to be submitted to meet the time selected.

    The menu to search for items was easy to use and I like how the featured items were highlighted at the top of each list.

    All lists could be filtered using a number of methods to help the user compare their items of interest.

    The order was received as expected and the delivery person was super friendly.

    I would certainly be interested in using this service in the future. Thanks, ChickAdvisor for the opportunity to test and review the service by offering a discount coupon!

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    4.7/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    August 06, 2020
    Ontario, Canada

    Great Service and Uber friendly staff!

    I received a $25 coupon to try Voila by Sobeys. I have to say, this is as good as it gets!

    I started by creating my account, which is quite easy! An email, postal code and a confirmation... then your in!

    I was surprised to see that there were Well.ca and Farmboy products available. The selection needs to be expanded but you can't expect any service to carry every single product on the market. I also noticed that a few of the items are a little more pricey then I am used to, but this is a delivery service and it's only $.50 or so more.

    I filled my cart, picked my delivery time ( there was lots available), added my credit card and entered my coupon code and literally... Voila! I was done!

    I received a confirmation email with a time that I could edit my order until. I received a phone call from the driver who told me he would arrive in 10 minutes and would knock on the door when the groceries were ready for me to bring inside. I heard the knock and noticed that he was standing by the truck waiting for me to come out. He took a few steps closer to explain that the temperatures of all the products and how the process works. He even told me about a bag buyback program. He then thank me for my business and acknowledged that I was a first time buyer! Amazing!

    The quality is just as good as you would get from the actual store! I was quite surprised actually.

    I really enjoyed my experience!

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    4.7/5
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    Recommended? You Betcha!
    August 06, 2020
    Ontario, Canada

    Great Service!

    This is a great grocery service. So quick and painless, and can accommodate changes to orders easily through their app. I didn't even hear them when the dropped the groceries, they were just suddenly all here! Voila indeed!

    The products I find much more fresh than other grocery services. I love that they come directly from a warehouse, which limits the amount of people who have to be in stores in contact with each other and ensures fresher product. Will use again for sure!

    Updated On: August 06, 2020

    I had the chance to try this service as part of the Product Review Club

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    5.0/5
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    Recommended? You Betcha!
    August 06, 2020
    Ontario, Canada

    Awesome Service

    I was chosen to be a product tester for this new service. It is a wonderful experience to be able to order online and have groceries delivered right to your door. I received a text message 15 minutes before the driver arrived to my house and then was called to see if I wanted my groceries left on the porch. The quality of the items were wonderful although there were some limitations on the items I was able to order such as produce some items were not available and other items have to be purchased in packages of for such as pears and apples. Overall it was a great service and something I will use again

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    4.5/5
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    Recommended? You Betcha!
    August 06, 2020
    Ontario, Canada

    Great service and products

    Shopping online was convenient and easy enough. I chose my groceries and selected a time slot to pick them up. It was nice to not have to do the dirty work of shopping for myself and simply pick up.

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    4.0/5
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    Recommended? You Betcha!
    August 06, 2020
    Ontario, Canada

    Would recommend Voila!

    My first experience with Voilá by Sobeys was simpler than I thought it would be! The second I started scrolling through and adding items to my cart I knew that anyone tech savvy can do the same. I had written down a grocery list already so I tried to get as much as I needed. I was a little disappointed to find that a lot of the fresh produce were not available for online purchase which means I’ll have to do a trip to the grocery store regardless. That being said, I could have also price matched on a lot of products that I bought online.

    The delivery was quick and efficient! The delivery guy called me and asked if I was home, explained to me the different bags (perishables and normal) and then went off. Very kind and friendly service. I would definitely do this again! Thank you to the Product Review Club for sending me my discount and allowing me to make this fresh purchase!

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.