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4.4/5
43 reviews
Voila Grocery Delivery and Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    2.7/5
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    Recommended? Fugheddaboutit!
    Anonymous
    June 19, 2021

    It took longer to pick up my order than it would have for me to simply walk around the store and get it myself. I was in the parking lot waiting for an hour. There was only 1 guy working and was very behind. This system was very disorganized and cannot compare to the Superstore’s level of service. Will never use Voila again!

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    2.2/5
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    Recommended? Fugheddaboutit!
    Anonymous
    June 11, 2021

    Amazing service, with great produce items. They let you know what items are not available for delivery times. When you subscribe to the monthly fee for delivery, all of a sudden produce items are not available on your days. It’s pretty ridiculous!

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    2.8/5
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    Recommended? Fugheddaboutit!
    Anonymous
    December 07, 2020

    I haven't even bothered to use my $10 discount code yet, having read there is also a $4 pick-up fee. This isn't good value when I'm actively trying to find ways to save my family money.

    When I'm done being annoyed, I will use my $6 discount (minimum $75 purchase, ahem) on my next big shop and walk away feeling a little irked.

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    2.2/5
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    Recommended? Fugheddaboutit!
    Anonymous
    November 17, 2020

    I placed an order that included cleaners and food. You should never bag food with a cleaner but Voila did so and a non-aerosol cleaner was bagged with heavy cans and drinks and broke open. The bag it was in leaked all the way from outside the front door, into the office, all over the carpet, my pants and ruined my boots and I was offered a $10 voucher for my troubles. I will be going back to Grocery Gateway as they bag in their vehicle at your door.

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    2.7/5
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    Recommended? Fugheddaboutit!
    October 05, 2020
    Ontario, Canada

    Cannot deliver in some areas

    Sadly, I could not complete this offer because Voila by Sobeys does not deliver in my area. I tried inquiring over the phone as well but they are limited on shipping to specific places at the moment.

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    2.2/5
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    Recommended? Fugheddaboutit!
    September 24, 2020
    Ontario, Canada

    Expensive

    this one is a no go for me. After receive a free voucher to try this service I was so excited. Unfortunately I was dispointed by the costs of groceries. I am very aware of produce costs and the prices here are way to high. I had to decide to opt out of this because I was not about to spend so much money for half of what I normally get. The site is easy to navigate at least. Their promotions are pretty much regular price everywhere else. I cant comment on the quality since I did not go ahead with the order.

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    3.0/5
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    Recommended? You Betcha!
    September 24, 2020

    I can see the appeal

    I enjoyed trying out Voila by Sobeys grocery delivery. Their produce was very fresh and my order was delivered swiftly. However, I don't see myself using the service too often as the $7.99 delivery fee adds up quickly. I would rather make the trip to Sobeys in person. I wish they could offer free shipping when you spend above a certain threshold. But I can see the appeal for other consumers.

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    2.8/5
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    Recommended? You Betcha!
    September 22, 2020

    I enjoyed the experience but still prefer to go to the store in person. It's a great service espicially during this pandemic. Good service for seniors or people with no car.

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    3.0/5
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    Recommended? Fugheddaboutit!
    September 22, 2020
    Ontario, Canada

    Not worth it

    I got this offer. But i kinda regretted it later on because i had to spend minimum $100 for this to work. And even after the discount from chickadvisor my bill was high. Its very expensive grocery. I still prefer walmart to get my groceries as its much cheaper. Will not recommend.

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    2.7/5
    Value / Valeur

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    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 22, 2020
    Ontario, Canada

    Home delivery by sobeys

    I don’t like my veggies to be picked by someone else, it turned out that i was right
    Over all great experience for someone who never got their groceries delivered

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.