Overall good, but items out of stock

Overall I would say this service is excellent if items are in stock. Items would go in and out of stock when I was trying to place my order which was frustrating as I had to keep checking the website . Delivery was excellent and very polite in comparison to competitors. Would use again if the delivery fee wasn't so high

great by pricey

I think the quality of my food is ok; however, the selection of the food could not be found for some groceries i require so in order to make that minimum order; I had to order other random things to make up to $100 in order to use the $25 off. I think i may rather stick to Walmart or Metro's online grocery as I don't seem to have that kind of issue there. The delivery was very smooth as I received a call ahead of time but I find Sobey's overall pricey so not really my cup of tea.

Get groceries delivered anywhere !

I would recommend delivery by Voila (Sobeys). It's easy, hassle-free and saves time. You can get the same stuff you purchase every week in your nearby grocery store. The only difference is you don't have to stand in queue and delivery can be made as per your convenient time. I am satisfied with their service. Moreover, I got a 25$ discount as part of product review offer...

Great Idea!

Amid COVID-19, I know of many people who would love the convenience of this service. Rather than getting your groceries delivered from a store where people may have breathed on them or picked through them, VOILA by Sobeys packs groceries in a warehouse that is not open to the public. I think this is definitely a service that will really ease the anxieties anyone has regarding grocery shopping in a pandemic.

Online grocery shopping - not for me

I've been wanting to try the online grocery service for a while but unfortunately it's just not for me. Pros: easy ordering process (minus a few difficulties - changing delivery time etc.), very nice delivery person/timely. Cons: Most of what I buy is fresh produce and unfortunately there was a limited selection. There was no option for asparagus or sweet potatoes and several items were out of stock such as ground beef. I ended up having to do another grocery run after. I also did not like that I could not select how much produce I wanted - for example, ginger -> received a whole bag when I usually just buy one for a fraction of the cost. Same with carrots. Overall the service was very good if that's what you're looking for but I personally enjoy my grocery runs and being able to select for myself.

Convenient grocery shopping

I got chosen by @ChickAdvisor to try out Sobeys NEW Voila online grocery shopping service with a $25 discount for my honest opinion. To be honest I don't usually shop at Sobeys as I find their prices a bit high sometimes but I figured with a toddler at home, not having enough time and with COVID19 I would give it a try. So I went on the website and started ordering my items. Like I said before a lot of the prices are higher compared to other grocery stores I shop at.

Another thing I was disappointed in was that a lot of items that were in the flyer I couldn't find on the website like for instance in the flyer they had 24 bottles of Nestle water for $1.79 and I couldn't find it. A lot of items I wanted were unavailbe/out of stock (bananas, organic baby spinach etc.)

I also thought the delivery price of $7.99 was a bit steep when your already getting $100+ worth of groceries I think the delivery should be complimentary or $4.99 max.

I was happy with the fact that the delivery was very quick the next morning after I ordered. They call you about 15 minutes before they arrive at your house. The delivery man was very nice and very informative since it was my first time ordering through them.

I did also find they waste a lot of plastic bags where I got a bag of cucumbers in one bag where they could have put it in the same bag as my peaches and grapes. Or a bag of frozen onion rings in one bag, that could have also gone into another bag let's say with eggs or wedges, cheese etc. The driver informed me that since this is my first time they don't charge for bags but in the future they will also they have a recycling program where if I dont want the bags they will take them back.

I was a bit disappointed also that my spinach that I purchased had an expiry date 2 days later after I received it therefore I had to use it up quick so it didn't go bad.

Overall there were some pros and cons. It was a nice experience but in the future I think I would only use this service if my husband or I really couldn't make it to the grocery store.

Thank you Chickadvisor for letting me try this new service by Sobeys Voila!

My review as a tester for Sobeys grocery selection /Delivery

website appears to be fairly well organised but not sure why at check out does not tell you items that our out of stock, instead of making you go back into system , items not same on website as in flyer..
Delivery time early,but driver sent me a text but by time I saw it ! I already had my delivery! Delivery Contacless/Socially Distanced
Grocery items in good condition,Frozen FoodsCool, Fruits and Veg lovely and fresh.
Credit Card Only,No debit,or Cash.
Did not like the fact app does not make it easy to use coupons or price match.
Prices somewhat high.
Hard to judge sizes of products from website..
Convient If you do not drive, or just need delivery service .
Delivery $7.99 A good incentive if regular customer give free code again after 12 delivery or have different types of promotion to keep customer interested in service!!

I

Sobey's can be expensive.

I checked this site out but found products to be pricey. If you are looking for grocery delivery instacart.ca is a good option. Non member delivery charge is about 9.99 but i pay yearly fee of $99 for free unlimited delivery. New store options added all the time. In my area I can currently order from Fortinos, Walmart, shoppers drug mart, bulk barn, costco, m&m;food market, staples and the den (pet products). I find this site to be a better deal.

Very convenient

It was so convenient to order online and receive the orders at my front door when i wanted them. I liked how the delivery team kept me updated and gave me an eta before arriving. The produce came fresh and chilled.

OK experience

I got the chance to use Voila to order groceries from Sobeys. I found the experience to be a little slow - especially waiting for items to load. I enjoy going to the grocery store to see options so I found having to search a little difficult. In terms of the value I got for the code that I #gotitfree, I found the delivery fee was too much. I would recommend this to people in a rush and have no time to go shopping. However, this discount did not seem crazy enough or the experience does not make me strive to go shopping online again.