Great service!

I got to try the new viola grocery delivery service from sobeys, with a discount from chick advisor. This service was so easy to use. I did my grocery shopping while my baby napped! The website was easy to use and had many of the items I need for the week and a lot of it was on sale too! The down side was that I wasn't able to get tomatoes or bananas. I loved how I got to choose my time slot and that it came on time! The driver called me 10 minutes to 1 to say he would arrive soon and to make sure I was home before he started unpacking my groceries. I really appreciated that as I had frozen items in my order that would spoil in the heat. Everything was in my order and fresh. I would totally recommend this grocery delivery service

Ultra Convenient

This a great option. With this service, you get your groceries from a depot - not the regular grocery store. That is so helpful now that we're thinking about safety more. The quality of food at Sobeys is amazing so - don't worry about that. They have the cutest delivery trucks - Bonus. #gotitfree

Much better than the alternatives

I did my first online order yesterday because we wanted to get a picture of a grocery haul for the campaign we are currently running. I am a long time online grocery shopper. I've used Grocery Gateway and Insta Cart quite a bit so I have something to compare this to.

Voila is by far the best user experience so far. Their search function works better and I found it easier to locate the items I wanted compared to Grocery Gateway. It's a lot less expensive than Insta Cart and you actually get the items you ordered. Using Insta Cart during the pandemic meant we were spending a lot on delivery and tips and then getting items that were wrong. For example, we'd order gluten free bread because I am celiac and they'd show up with regular bread.

Another thing that was great was that I placed the order last night and had my groceries by 10am this morning. Everything was fresh and exactly as I'd ordered, no weird substitutions. I also thought the delivery fee of $7.99 was great. Much cheaper than the others. And they carry Farm Boy! That was very exciting to see. I love Farm Boy products so ordered a bunch of those. The only thing that seemed to be missing was their Pico de Gallo, which I hope they will get in stock.

We will definitely continue using this service.

Sobey’s Voila proves to be superb grocery service

I used Voila as I returned from vacation and knew I’d have no time to shop. Shopping online was easy to navigate through the selection was wide. Grocery delivery time slots were abundant and flexible. I was given the opportunity to order through the Chick Advisor Product Review club where I received a discount off my groceries. I wasn’t paid to take part.
Groceries were respectively bagged - nothing squished! Food was still cold and produce fresh! My delivery guy called and was courteous and placed my groceries neatly on my porch as requested.
I’ll be using voila again for sure.

Content Shopper

I have never used online/delivery for grocery shopping so I was excited to give this a try.

I found the web site to be very clean and user friendly. It was easy to find the items and add them to the shopping cart. I really liked that you can mark items as favourite which is handy for the items you purchase often.

The only issue I had was that they did not have about 7 items that I had on my shopping list, but I found out from one of the delivery people that the site only posts what they have in stock; I did take a look today and see they now have some of the items I was looking for. So this is actually a plus in that you know if you don't see it they don't have it, which is better then ordering it and then not getting it or getting a substitute.

Other positives:
- Received a friendly call when the delivery was about 10 minutes away.
- They temperature check the cold items before handing them over. They shut the truck door when doing this to keep out the heat.
- The cold bags are marked differently
- I really liked that the chicken was in it's own bag.
- When the delivery arrived the staff sanitized their hands then put on gloves and mask
- Super friendly and informative staff.
- The items come from the warehouse and is done by robots, not staff in a grocery store.
- Everything was very fresh with great best before dates

Cons:
- I found that for some categories they didn't have much selection (mostly for meat)
- The delivery fee is $7.99

Would I use this again? Yes, but only if I was able to get enough items on sale to make the delivery fee worth it.

I received a discount on behalf of ChickAdvisor product review club to purchase from Voila by Sobeys

Groceries delivered to my door!

This was my first time using Voilà Grocery delivery by Sobey’s #VoilabySobeys however I’ve shopped in store before.
I found that they have an app as well as their website to shop from. Although I’ve gotten used to shopping online with a competitor I found their app and website very user friendly.
Unlike a competitor they will tell you right away if an item is not available for the time slot you’ve chosen. This gives you the chance to choose your own alternative rather than have something you don’t want substituted. And I also had a chance to edit my order prior to delivery as a couple of items did become available in the meantime. I was very pleased with the quality of my meat and produce. The prices weren’t inflated because it’s a delivery service and the delivery charge seems reasonable. The delivery people were polite and on time and brought my groceries right to my apartment door. Also pleased they were wearing masks properly. I got a discount on this first time service through #chickadvisor but $7.99 is an acceptable delivery charge considering I don’t have to leave my home. The only thing they didn’t do is put the groceries in the fridge! Very happy with this service. Will recommend and use again!

Feeling Lazy Today?

Git your hands full and couldn't get out for groceries? Never fret, #VoilaBySobeys is here!
Their website is easy to navigate and they have a wide variery of choices to choose from. The check out was also smooth and fast.
Also, I was amazed of how fast their service is. I ordered my groceries to be delivered at 7am, and 7am they came. Love it!
The only downside of online grocery shopping, in general is that they don't honour coupons and sale items are not much, so you get to pay most of the items full priced. Either way, I had a great experience.
Thank you ChickAdvisor & Voila.ca for the e-voucher. ❤❤

One of the better Delivery Services

I tried the Voila by Sobeys delivery service today. Before I begin this review, I would like to say since Covid started, I have bought all my groceries through online services, ranging from Amazon to shopper services like Instacart, and respective grocery stores deliveries as well. Voila is the 7th major delivery service I tried in the past 4 months.

It was a decent service comparably, the app was easy to navigate, items separated by aisles and easily searchable. Discount items were likewise easily browsable and would appear at the top if available. The idea that it lists how much you saved from buying their sale items at the end of the receipt gives you a good feeling too.

One thing I noticed though is that it does not have a substitution option. At moment of check out (or choosing time slot), it told me directly if something was out of stock (despite listed available while browsing), and asked me to change my basket instead. I liked this, since buying with substitution options sometimes give me the sense of not knowing what I'm getting until it is delivered, and not always what I wanted either.

The delivery price was one of the cheapest I've come across as well, a flat rate amount, cheaper than Walmart, no extra fees and charges. The delivery person contact you by phone before they arrive, and is easily contactable if anything goes wrong during the delivery, which is good too since my house was not the easiest to find.

Of all those good things, there is major downside: that being Voila prices are on the pricier end of grocery shopping. Sale items were fine, but anything ay normal price would likely cost more than the same item at places like Walmart or No Frills. But perhaps due to this, I find they have more stock available, and things which get substituted or refunded from those stores are still available here.

As a note: I received a coupon by Voila! in exchange for an honest review. This coupon facilitated me to try Voila, but in no way influences the content of my review.

Amazing Service!

I received from chickadvisor $25 towards my voila order. This was my first time using voila and I loved it. Since covid i have turned to getting my groceries delivered. This is the best service I have used so far. Whatever I ordered cam as expected, nothing out of stock. It came right when scheduled, and I even got a call 10 min before they delivered. All the groceries were nice and fresh. They have different bags for the items that need to go in the fridge which made it really easy to put away. I would give this service a 10/10. Would definitely recommend it and I will be using it again!

Great Grocery Delivery Experience

Loved using the new grocery delivery! After receiving an incentive to try it out, I gave it a shot. Produce was all super fresh, lots of items on sale and everything bagged neatly in recyclable bags that Sobeys will pick up at my next delivery! The delivery person called to let me know she was on the way, and then called again to let me know my bags were at my front door (no contact necessary), and reminded me I had stuff for the freezer 🤣 The only disappointing aspect is the website information. Our family is affected by food allergies, and reading labels is very important. Not all items have an Ingredient list, and the images shown are not of the ingredients list on the actual package. There were some items I purchased because the ingredients appeared safe, however once delivered, the package clearly showed that some items were unsafe for our family. A massive improvement would be to include an actual image of the package labelling.
Overall, great experience, and I will definitely be trying it again!