Easy and convenient grocery service

The Voila website is very easy to navigate, I had no problems finding everything I needed. There was even many options for household Cleaning and bath products, which was a pleasant surprise! It was also easy to find items that were on sale.
The whole experience was so easy and convenient, the website is very intuitive and Did not have any glitches like some other grocery delivery services do.
There was many options for delivery dates and times available. The only downside is the $7.99 delivery fee. It would be nice if it was waived after a certain threshold of amount purchased.
The delivery person was amazing! On time, very friendly and accommodating. Big shout out to the workers!

Highly recommended

Voila by Sobeys was great. From the beginning using their website to place the order, up until delivery was so easy. There was lots of available time slots for delivery. I got everything I ordered and everything arrived fresh. Also have to shout the delivery woman, she was fantastic. I received a discount as part of the Chick Advisor Product Review Club offer. Thank you Sobeys and Chick Advisor!

Super convenient way to get groceries

I've always wanted to try grocery delivery and this was convenient. The groceries are decently prices with even some items on sale! And even though there's a charge for delivery, it may be worth it because you save on the time and expense of having to travel to the grocery store yourself. The delivery man called me 10 minutes before he arrived and all my groceries were neatly bagged. He also assured me that he took the temperature of frozen items to ensure it's still cold. I think his service was great and would use this service again in the future. It's convenient.

Convenient, is a DEFINITE time saver !

Was lucky enough to be selected from Chick Advisor to test this out with a $ 25 certificate towards my $ 100 grocery purchase. The web site was very easy to work with and had very good selection in the departments i chose to visit.
When the truck came for delivery, it has a freezer at the front 1/3 of the truck and then the cooler product was in the back, in bins, on shelves sorted by order. Driver was well within the delivery window, friendly and a good representative for the service.
I was pleasantly surprised at the quality of the produce > it was great ! Ordered grapes, tomatoes, cantaloupe and bananas. Note to self for future orders - bananas come in a 3 lb bag and there are 8 - 10 - be prepared for banana bread or eat fast.
Ordered a selection of frozen food - no surprises there; all still frozen as noted above - watched the driver pull bags from the freezer.
Ordered fresh meat - chicken breasts (good size, nice and pink) and pork soulvaki. No complaints with the meat however Sobeys is known for good meat.
I ordered dry goods, dog treats, and a few other items > all organized / bagged by department. Noted that this is pulled from warehouse product, not store product and was very pleased with the whole experience.

Grocery's delivered professionally to my door from Sobey's

I grocery shop on line often as I purchase for two households.
It took me a while to navigate the site as it was new to me and perhaps not as advanced as some of the larger grocery store chain sites. Sobey's so far does not have their flyer on site but if you search their sale items you should see some great sales. I did. most items have no ingredient list but most of the food I order I am already familiar with the ingredients. I did receive a discount as part of a Product Review Club offer . I also managed to find sale items which makes me want to order again and I definitely will. My best experience was delivery .Delivery was on time, the driver called 10 minutes ahead to notify me and to go over details like a complete contact less delivery and how all food is safely delivered in their large truck with all health measures, temperature controls,freezers, fridges etc. The delivery driver was extremely polite and professional.
WILL ORDER AGAIN FOR $7.99 DELIVERY TO MY DOOR. THIS IS A REASONABLE PRICE

Service With a Smile

What I loved most of my experience was the ease of access on the Voilà website. The categories and layout of the site were very easy to use as well as the search bar.
There were two categories that lacked a range of variety that I'm used to on other delivery sites and that was the Bakery and Fresh Produce. The delivery man explained, the company is still building the online inventory and that it will be resolved soon.
The prices were in the range of most supermarkets. I did, however, enjoy and take advantage of some of the buy one, get one selection and the delivery cost was also very reasonable at $7.99.

The deliveries arrived in the allotted time and the driver called within in 15 minutes of the delivery, which I felt was a great personal touch. The gentlemen who delivered were polite and were very knowledgeable about the next steps and improvements that were to come with the online orders.

Overall I had a very comfortable and pleasant experience with Voilà and will use the service again. I do recommend you give it a try.

I was also grateful for the $25 discount as part of a Product Review Club offer for Voilà.

Excellent and fast home delivery service for groceries

I tried Voila by Sobeys, the new grocery online platform.It was easy to register and order took me 15 mins, very user friendly.I received my groceries the next day as requested on time at my door step and I had requested for a call before delivery and they did so. It was convenient and my neighbour who is 85 asked for the details too as she saw the groceries come to the door and not many stores do that in our area.We happily recommended it to her and glad we got to try this platform in collaboration with Chick Advisor.

Great New Grocery Delivery Service

I received a discount on this service as part of a product review.

Aside from a couple of things, my overall experience with this service was excellent. The delivery person was extremely courteous and arrived exactly in the delivery window, also providing a telephone call about 20 minutes prior to arriving.

There are a few things that they could improve on: overall it is quite pricey; there is not a great selection of fresh meat; "deli" meat is prepackaged, you cannot order by grams. On the produce side, it would be convenient to be able to order the exact number of bananas you would like (ten bananas, even small ones, is too much for a one-person household)

The quality of every product was perfect. Anything perishable or with an expiry date (dairy, produce) was extremely fresh and of excellent quality.

I would definitely recommend this service.

Easy delivery with great customer service!

I was able to try out voila by Sobeys grocery delivery service through a product review offer that I received through Chick Advisor. I had never done grocery delivery before and was keen to try it out.

Sign-up was easy with multiple availability times. A lot of selection on non-perishables but would have liked to have seen more variety with the perishables (meat, fish and fruit). As a regular shopper of the thrift banners (No Frills, Food Basics), pricing was on the higher side. Delivery fee was a reasonable $7.99.

Fifteen minutes before my order arrived, I received a call from the delivery team letting me know that they would be arriving at my home soon. I waited outside, and when the truck arrived, the driver waved hello at me before parking. The friendly service continued as they outlined their process and safety protocols with me, and retrieved my items.

Very satisfied overall with the ease of ordering and the professional and courteous service received.

First time user and definitely not the last!

This is my first time using a home delivery service for groceries and let me tell you... I think I am hooked! Shopping online was a breeze on their website and on top of it, the service I received from the delivery man was amazing. They give you a call 30 minutes prior to making the delivery at the scheduled time and they will call again to let you know they are here. I live in a condo so the delivery driver came straight to the lobby with his cart and dropped off all the goodies for me. I am truly blown away by Sobey's delivery service. I am definitely going to start ordering alot more groceries online thanks to this program. Thank you ChickAdvisor for allowing me to participate in this!