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4.4/5
939 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    5.0/5
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    Recommended? You Betcha!
    December 12, 2021

    Easy to use

    The great thing about this is you can use your airmiles and enjoy Safeway's sale prices. Only some time slots are free delivery but those times can work for me anyways.

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    5.0/5
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    December 11, 2021

    A time-saver!!

    I loved the website - it was easy to navigate and find which items I needed. There were plenty of time slots available to choose from, and I got an email immediately once I placed my order. The curbside pickup was seamless, and the attendants were friendly. 10/10 will use this service again!

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    5.0/5
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    December 11, 2021

    Great service

    I have used other grocery pick up services before and have had little to no issues with them but when I tried Voila it changed my mind. The fact that when they substitute something you aren't charged yet until they are happy with the substitutions has changed my mind of where I get my groceries. Very happy with the service I received.

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    4.0/5
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    December 11, 2021

    Fantastic Customer Service

    I was offered a $25 off $100 discount code for trying out Voilà.

    Using the website was easy and quick. I was also able to pick a day and time that suited me best.

    When I picked up my groceries I was informed that they had made some substitutions, which I was fine with. It wasn’t until I got home that I realized that some items had not been substituted but rather omitted from my order.

    This brought my total amount to under $100 and my $25 discount code was taken off my bill.

    I called the 1-800 number and spoke to Andrea, who is wonderful. She was pleasant to talk to and rectified my problem very quickly; I was refunded the $25.

    Overall I was very happy with the service I received from Voilà and I would use it again.

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    5.0/5
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    December 10, 2021

    Simple

    This service was easy and simple to select items online and browse through their wide variety of selections. They have sale items too which is great as well!

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    5.0/5
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    December 10, 2021

    Loved the experience

    I absolutely loved the curbside pickup experience, very quick and hassle free. This was my first time at sobeys and all thanks to chickadvisor for making it happen in a wonderful way by offering me Discount voucher.

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    5.0/5
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    December 10, 2021

    Convenient for Moms everywhere

    I had a busy day at work and had to pick up my toddler after daycare. I remembered that I had this offer through Chick Advisor, and immediately ordered groceries for curbside pickup. It was fast, convenient and perfect for a busy mom like myself. I would highly recommend this service!

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    5.0/5
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    December 10, 2021

    A great service with convenience

    I found that Voila was such an amazing service. From the lady who took my call when I arrived, to the loading of groceries and especially to the thank you card left in my groceries appreciating my business. I’m somewhat disappointed I didn’t try this earlier. It’s convenience during this time of Covid and a wonderful experience. I will certainly try this again.

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    5.0/5
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    December 09, 2021

    Worth it

    If you're in a rush and don't like shopping in store then this is for you just get the app order for pick up skips the lines it saved me a lot of money that I'd spend more in store

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    5.0/5
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    December 09, 2021

    Fast and easy to order groceries

    The website is easy to navigate, found most what I needed, even shows the sale price. I had a hard time getting my store at first but once I got it, it was easy to order and pick the order up.

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.