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4.4/5
876 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    4.0/5
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    December 11, 2021

    Fantastic Customer Service

    I was offered a $25 off $100 discount code for trying out Voilà.

    Using the website was easy and quick. I was also able to pick a day and time that suited me best.

    When I picked up my groceries I was informed that they had made some substitutions, which I was fine with. It wasn’t until I got home that I realized that some items had not been substituted but rather omitted from my order.

    This brought my total amount to under $100 and my $25 discount code was taken off my bill.

    I called the 1-800 number and spoke to Andrea, who is wonderful. She was pleasant to talk to and rectified my problem very quickly; I was refunded the $25.

    Overall I was very happy with the service I received from Voilà and I would use it again.

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    5.0/5
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    December 10, 2021

    Simple

    This service was easy and simple to select items online and browse through their wide variety of selections. They have sale items too which is great as well!

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    5.0/5
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    December 10, 2021

    Loved the experience

    I absolutely loved the curbside pickup experience, very quick and hassle free. This was my first time at sobeys and all thanks to chickadvisor for making it happen in a wonderful way by offering me Discount voucher.

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    5.0/5
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    December 10, 2021

    Convenient for Moms everywhere

    I had a busy day at work and had to pick up my toddler after daycare. I remembered that I had this offer through Chick Advisor, and immediately ordered groceries for curbside pickup. It was fast, convenient and perfect for a busy mom like myself. I would highly recommend this service!

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    5.0/5
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    December 10, 2021

    A great service with convenience

    I found that Voila was such an amazing service. From the lady who took my call when I arrived, to the loading of groceries and especially to the thank you card left in my groceries appreciating my business. I’m somewhat disappointed I didn’t try this earlier. It’s convenience during this time of Covid and a wonderful experience. I will certainly try this again.

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    5.0/5
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    December 09, 2021

    Worth it

    If you're in a rush and don't like shopping in store then this is for you just get the app order for pick up skips the lines it saved me a lot of money that I'd spend more in store

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    5.0/5
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    December 09, 2021

    Fast and easy to order groceries

    The website is easy to navigate, found most what I needed, even shows the sale price. I had a hard time getting my store at first but once I got it, it was easy to order and pick the order up.

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    5.0/5
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    December 09, 2021

    Super Convenient!

    Voila was super convenient and fit my schedule! Not only did I have to struggle with navigating a grocery store while dealing with social anxiety, but I also didn’t have to worry about carrying multiple bottles of pop to the car! Christmas is a busy time, and being able to place the order for Christmas groceries to be picked up was a time saver! Will definitely use the service again in the near future!

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    4.0/5
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    December 08, 2021

    quick and easy

    picking up the groceries was a snap just log in pick your groceries and viola you pick a time and go pick up when you get there was so easy just call and they say be out in a minute and then they packed my car said thanks and off home super easy super fast and let me and my kids have a bit more time in the day .

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    5.0/5
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    December 08, 2021

    Very easy

    It's fasy, easy to use and eprks fpr me as i don't like to gather in crowded places, it was amazing experience and would definitely use it again
    #VoilabySobeys #VoilabySafeway

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.