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4.4/5
854 reviews
Voila Grocery Delivery and Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    3.5/5
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    Recommended? You Betcha!
    January 13, 2022
    British Columbia, Canada

    I would probably use again

    Decided to try Voila as I got a voucher discount code. It’s easy to sign up and the website is easy to navigate and find what’s on sale. I added items from all over including bakery, and frozen depts. I was able to get a pick up time on the same day as I ordered at a time that is convenient.
    Received an email update that there were some items not in stock so was not charged for them.
    Pick up was easy, just pull into designated voila spot and call the number. It took over 10mins of waiting to get my groceries, and I was the only one there. The order was correct, nothing missing. Some of the items were expiring sooner than I would have liked, like the bagels.

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    2.7/5
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    Recommended? Fugheddaboutit!
    January 13, 2022
    Not found, Not found

    The price point was not right

    I do like having the option to do pick up curb side especially in this environment where safety is paramount. So having the service available is a very very excellent option. I find Sobey’s price point not worth it compared to their competitors, and would prefer to take the majority of my business elsewhere. Not to mention there our compliments brand does not stack up to presidents choice or even great value through Real Canadian Superstore and Walmart.

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    5.0/5
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    Recommended? You Betcha!
    January 13, 2022
    Canada

    Great Service!

    I recently tried voila curb side pick up at sobeys and was really impressed!! I really liked the website and the ease of shopping online for my essentials especially during covid! I was able to navigate through the website and place the items in my cart and check out quickly, no line ups or waiting. On my day of pickup I parked in the designated parking spot and called the number on the sign, less then 5 minutes later my purchases were being transferred from paper bags into my own bags and loaded in my car! I will most definitely be using this service again!!

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    4.3/5
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    Recommended? You Betcha!
    January 13, 2022
    Prince Edward Island, Canada

    Voila by Sobey's Makes Shopping from Home Easy

    Voila by Sobey's has made grocery shopping for us easier during this pandemic and now we are saving more time for ourselves by not having to go into the grocery store and walk up and down the aisles. We had a few hiccups with our first order but the customer service provided to us by Kim at Voila was 5*, she even picked up on a mistake on the receipt and was able to refund our credit card back.

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    4.5/5
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    Recommended? You Betcha!
    January 12, 2022
    Canada

    I’ve been waiting for this!

    I am an avid sobeys shopper and when the pandemic hit I was super disappointed to see that other major grocery chains provided delivery or grocery pickup & sobeys did not! However, this was worth my wait! The order was super easy to place, efficient, and I loved every second of it. I will definitely be using this in the future.

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    5.0/5
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    Recommended? You Betcha!
    January 12, 2022
    Nova Scotia, Canada

    Great Service!

    Loved it!
    Friendly Service, My fruits and vegetables were very well picked, like I’d pick them myself! No replacement items needed, the meats were wonderfully picked.
    I do recommend giving this a try. I usually don’t like letting someone else do my shopping, but this was awesome!
    Thank You!

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    5.0/5
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    Recommended? You Betcha!
    January 12, 2022
    British Columbia, Canada

    Awesome

    I really liked it, also I recommended to my friends and everyone that would like to try. I would like highlights the taste that is incredible, don’t waste more time try now.

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    5.0/5
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    Recommended? You Betcha!
    January 12, 2022
    British Columbia, Canada

    Voila is great !

    Voila is great . You can get fresh food quality groceries without having to go shop for them . The convenience piece is perfect , especially for working moms .

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    5.0/5
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    Recommended? You Betcha!
    Anonymous
    January 12, 2022

    The order process was simple and seamless. The driver was a delight to deal with. Would highly recommend!! They had fantastic selection and quality of produce and all my favourites I usually get in store.

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    5.0/5
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    Recommended? You Betcha!
    January 12, 2022
    Prince Edward Island, Canada

    Time saver

    Did this for a trial run and absolutely loved it. I have used online before with pickup and the service is always top notch. When I arrived, I was early and the staff was amazing and bagged everything up and put it in my trunk. I will be using this service from Volia again. Thanks so much

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.