Great service!

First time using Safeway for a grocery pickup! Had no problems with ordering or pick up! Very courteous staff and almost all the items I had ordered were available save for one item! Plus! There were free samples you could add to your order which is a bonus in this day and age!

Easy and Affordable

Ordering from Voila was great. The website is nicely organized, and helps by categorizing all the types of deals available. To my surprise there were even free samples! It was easy to setup delivery for the next day and the drivers called when they were 10 minutes out. Everything was well packaged and looked fresh.

Voila delivers impeccable service

I did my first Voila order. Free shipping wasn't included for me so I did a pick-up order at the closest Safeway to us with Voila, which was about 20 - 25 mins away. Only one product was unavailable. Everything else was fresh and carefully packed in the paper bags. The representative that brought the order out to my car was very friendly. It was extremely cold with a bitter wind due to a blizzard coming in and they were still prompt and friendly. I would use this service again. Prices are a bit higher than in-store so I only picked sale items.

Waaay Better than Superstore

I have been using superstore click and collect for over 3 years now and to be honest this service is worth the extra 8% on my bill. My produce was fresh free of mold and soft spots and honestly that has been an issue with superstore since the beginning. It's a hard pill to swallow paying for moldy food and then having the hassle to go back and get new ones, it defeats the purpose. The customer service was AMAZING!! We were encouraged to check our food over and make sure we were satisficed, the heads up phone call was also a plus... I highly recommend!

Convenient

Good concept but I do prefer to shop for my own things. It is convenient to have your things arrive and not have to go out and appreciated the service

An amazing delivery service from a trusted brand!

I was so excited about this when butterly announced this new service for review and I was not disappointed!!

Not only was it easy to pick items and easy to pay but it was easy for delivery as well. If you ware wanting a good service that you can depend on from a trusted brand you got it!

The delivery was super smooth and easy, and hey why not ship from the comfort of your home right 😜.
When we got our order the delivery driver was super super nice. They delivered all our groceries in some recyclable paper bags so there's no waste and it also was delivered with care! The delivery driver took there time explaining to us how the products are always kept at perfect temperature during delivery as they have a custom cooler in the truck so you can trust your food was delivered with the best quality.
They also informed us that if there's ever any issues with product weather it be they are out of stock or the item was damaged they will call you up and offer replacement options making sure to confirm unlike the main apps where the person will just replace it with something else anyway.

Easy to use

Viola was easy to navigate and order from, with plenty of time slots to pick from. My order arrived in the schedule window and was accurate. It was convenient.
However the prices for items are quite a bit more than other supermarkets in my area and there was a fee for delivery. I don't see myself using the service often because of the costs but it's nice to have it, if I need it.

Professional grocery delivery service

First time ordering from Voila and the service has be amazing. The web site was very easy to use and the emails were very detailed and helped a lot. The driver phoned in advance and was so very nice and professional. He explained how their service worked and he was on time! He was dressed clean and professional and he carried my groceries and explained everything so it was very easy to understand. Food all looked fresh and packaging was pristine

Very convenient and accurate

Website was very easy to use, I enjoyed browsing sale items as well as items I needed. Easy to update the cart when no forgot something. Delivery was efficient and correct and completed with a smile. They called me ahead of time to let me know when they’d be there and they were very prompt.

Very thorough grocery delivery

I received a free trial of the Voilà grocery delivery service. While I was not very impressed with the website when trying to place an order, the app is actually super useful and made it very easy to place an order. The website was frustrating because if you looked at something and then clicked back, it took you back to the very beginning screen, rather than to the one right before what you had been looking at. The products I received were great, and the delivery driver walked me through all of the different steps of the process. I like that this delivery service allows you to look at any products that could’ve been damaged during delivery and will replace anything that you are not happy with.