Great service!

I am a big fan of grocery delivery because I live in downtown Toronto. Everything I selected was available and I think it is cool that your groceries are packed by robots.

My delivery driver called me and said she was in the area so i was able to have my groceries delivered earlier. She was very friendly and helpful.

Personally, I think the only determining factor that would make me choose this service again would be that their delivery fee is higher than their competitors. It's 7.99 for my area whereas I pay 3.99 for others.

I did receive a voucher to try this service.

So fast and fresh

Tried @voila.ca
It was nice to select my window and they tell me what would and wouldn't be in stock
No shortages and everything looks amazing
You have shop @sobeys , @farmboymarketsltd , and @welldotca products in one order
Driver called to tell me he would be here in 10mins and then pulled out back right to my doot
Best service and products
Will be using again
@chickadvisor thanks for the chance to review
#groceries #grocerydelivery #voilabysobeys #torontogrocerydelivery #chickadvisor

#VoilabySobeys

I ordered from SObeys yesterday through Voila. I was a bit apprehensive as I have never shopped at this store but since I always order my groceries online, I decided to give this a try. The application is very easy to use and provides clear indication on prices and discounts with all items arranged per aisle.

I booked a 2 hour window for delivery and the delviery person called me an hour before to confirm the delivery and was very clear and concise on how their system works. She was very polite, understand and helpful and explained me everything. THe best thing about ordering via voila is that they also give you the option of returning any items that are crushed , broken or substitutes that we don't like. I was very impressed and will surely order if I need. The items are also very fresh but yes a bit expensive than my regular grocery store.

Good product selection and very courteous delivery

I ordered from Sobey's using Voila and had a really good experience. There was a fairly complete range of grocery items, and I liked being able to add things to the order up until the night before delivery -- I forgot a few things and was able to add them in, the order total was just recalculated.

Everything was delivered as expected, and the driver was really nice. He called a couple of hours before my scheduled time and said that he was in my neighbourhood and could deliver in 30 minutes, which worked fine for me. He even came upstairs in our condo building and delivered the boxes straight to the door, and waited while I checked the order and (on his suggestion) checked that the eggs were not cracked. Really great service compared to some of the deliveries that drop your boxes in the lobby and dash.

I received a discount voucher for using this service, I'm not sure that I would have tried it otherwise since the delivery fee is relatively high. If they had free or discounted delivery for a larger order, that would definitely be an incentive. I may use the service again if I don't want to walk out to our local grocery.

Quality items delivered with friendly service

I received my first order from Voila by Sobeys. Overall, I was quite impressed. There were several items on sale that were significantly cheaper than locations that I could walk to. I have used grovery delivery services before and find the quality of the produce to be quite variable. With today's delivery by Voila, all of the produce was fresh and of high quality. I appreciated that the delivery man called me to give me a 10 minute heads up that he was on his way and promptly called upon arrival to my condo. I would recommend this service to a friend as it was exactly what I was hoping and more. I received a promo through ChickAdvisor where I received $25 off my total bill.

Pros and cons

I received a $25 off $100 voucher in exchange for my review of Sobey's new grocery delivery service, Voila. I am an avid online grocery shopper and have tried both PC and Walmart's versions of this services, which all have their pros and cons, and I would say the same about Sobeys.

Pros: Site was easy to navigate, small selection of Farm Boy and Well products available, no surprise substitutions

Cons: Lots of items out of stock and/or not available online, markup on items, very expensive delivery fee ($7.99)

Ultimately because of the cons, I was not able to fill my cart with enough to meet the $90 threshold for this promotion, and did not place my order, so I cannot speak to the delivery process. I would be more inclined to try again with a smaller threshold and perhaps a smaller delivery fee.

Too many items out of stock!

I love shopping at Sobey‘s so when I heard about this service, I was very excited. I got even more excited when I heard that Sobeys had teamed up with farmboy and well.ca. Signing up was easy enough and my desired delivery day and time were available. I started adding items to my shopping cart but suddenly I started seeing that a lot of the items that I needed were out of stock. Items like fresh sweet peppers, zucchini, celery, fresh corn etc. I feel like those items should be easy to come by. Also, some items I wanted aren’t even carried by them online which is strange since I have bought them in store. The service requires a $50 minimum which is fine but since I was doing a promotion through ChickAdvisor, I had to spend a minimum of $100. Since so many items were out of stock, I was not able to get enough groceries to make that amount. I found this promotion not worth the time or savings because I still would’ve had to pay $7.99 for the delivery. I’m very disappointed.

Good option for having your groceries!

I received a discount as part of a Product Review Club offer.
The service itself is very good, no complaints about it. The only thing that I have to add is that Sobeys is a little bit pricey, other than that, the delivery service price is fair enough.

Great service!

I received a discount to this service in exchange for my honest review.

This service was very easy to use. The site was easy to navigate. I found everything I was looking for. It was easy to select a time of delivery. I have used a similar service before and had trouble picking a time but Sobey's had lots of options.

The delivery was smooth. Tom our delivery person was great! He was polite, nice and was great with communication. He called ahead to let me know he was on his way and called when he have arrived. He came on time and I had no issues. He even explained their service to us when we met as we were first time customers of the service.

Everything was there and nothing was damaged. Nothing was defrosted (it was a hot day!).

I highly recommend this service!

Great!

*I received a coupon via the Product Review Club*

I really enjoyed this service because it was incredibly easy to use. The product selection they do have is really great. Some items are a bit more costly but you can always pick it up elsewhere. Shipping is $7.99 so because of that I probably wouldn’t use this service again, if it was $3-4 I’d definitely be more inclined. I’d probably use this service if I really needed something and was unable to get to a store.

It did arrive during its specified time window which was awesome and the driver notified me as well which I very much appreciated