Great shipping for fresh steaks! Shipping too costly though.

We had a decent sized order, with a mix of items delivered fresh from Voila.

The driver was courteous and polite, and also, provided pre delivery instructions via text messaging. Love this!!

As for the products, same as you would get in a full service store, nothing special here. I did like the fact that the 4 rib-eyes that I ordered were each individually shrink wrapped. This is slightly better than getting them on the foam trays often sold in store.

The promo code obviously is why I did this order, as I can’t stand the fact that I’m getting charged $7.99 for shipping/delivery. Considering I can pickup free online orders with some other places...

All in all, a good transactions with no errors or problems with my order.

Fast delivery

It was my first time using Voila and buying at Sobeys. The website is easy to use and the delivery was very fast, I placed the order around 8pm and got the groceries the day after before 9am. The delivery guys were friendly, they asked me to check the temperature of the frozen products, and if no egg was broken. I had no missing items in my order.
If I were to list some cons, it would be the variety of products (for example we buy a brand of milk that I could not find on the website) and the price. Normally I do my groceries on supermarkets that are cheaper than Sobeys.
So overall was a good experience but I would use it more for the convenience and occasionaly, not for my day to day grocery shopping. I'm giving my honest opinion and I got a discount as part of a Product Review Club offer.

Great service

I used other home food delivery service but this is best because they have their own trucks, no cross contamination and the truck is temperature controlled. Also they don't pick the food from the local store, it is picked up from the warehouse, less hands touching my food. Lastly you don't have to tip the driver, I enquired about this and it's no. So you just pay the delivery service 7.99. Definitely worth it, the last food delivery service I used you had to tip plus pay the delivery service and it came from the person's own car.

Excellent service bu pricey

I got discount from chick advisor to use the Voila home delivery service. I received all the products in good condition except apples.
I would say that service is good as they didn’t charge me any bag fee due to COViD-14 and delivery was on time.
But delivery fee is $7.99. I would like to use this service often in future.

Amazing service!

Voila by Sobey’s is a wonderful service! I ordered my weekly groceries and it was super easy.
The website is well organized and it was easy to find all of the items I needed. The delivery was on time and everything was well packed. All of the items I ordered were also in stock! Overall a great service. I received a $25 discount code from ChickAdvisor.

Voila is a great service

I tried this service because I received a $25 discount but am really glad I did. The website is easy to use, easy to find items and offers many sale items. There was no delay in receiving your order either, I placed my order at 6pm and received the next day at 1:00pm . The products were good quality (I was worried produce might not be but it was even better than I would have gotten at the store) The driver contacted me 15 minutes prior to my scheduled drop off time, arrived exactly when he said he would, and was pleasant, wearing a mask and respected physical distancing. I will definitely use this service again.

On the Fence

The products were well packaged and groceries were kept cold. They also have a wide range of delivery times and love that there is early morning and late evening time slots. There was some issues needing improvement. There were many products that I tried to find that were not available on the website. There is some communication issues that need to be worked out so that clients are aware the delivery is on it way. I don't know if I would use this regularly as there a delivery fee.
Thanks for the discount coupon chickadvisor.

Great service!

I liked the service offered. They came right on time, even a little earlier than scheduled which was perfect. All of my items were in stock and packaged perfectly, everything was fresh as well. The only thing I would like to see is more variety in Organic meats, fruits and vegetables but I believe that is based on each store. I would shop here again nonetheless.

First-time User

I was given a $25 voucher from Chick Advisor to use this service. This was the first time I've used a grocery delivery service and all-in-all it went rather smoothly. The order process was simple. I did have to try to select a few different delivery dates for a steak that I wanted but it kept coming up as unavailable - my suggestion here would be that they provide a reason why given it was available to choose in the grocery section.

The delivery fee was $7.99 which was reasonable for an order over $100 but would seem unreasonable if you had smaller order. I have nothing to compare it to though as Ive never used a delivery service before for groceries.

The driver called when he was 10 mins away to let me know, which was great. The food that came was fresh and the delivery person was so so nice. The only other suggestion is that I couldn't find a place to use my coupons - maybe I missed it or maybe this is just not available when you buy groceries online.

Other than these little things the service was great and Id use it again for large grocery orders.

THANK YOU SO MUCH

My husband and I usually grocery shop every 3 days, we buy what we need for dinner that night and a few other small items. We usually spend $30-$50 at Metro each time. However we got to try Voila by Sobeys thanks to Chickadvisor, and it's a game changer. We have a toddler, and trips to the store can be difficult, but with Voila the whole process was so easy. The website is very easy to navigate, we were able to find everything we were looking for, including items on sale! They were delivered right on time, and the delivery people were so friendly and helpful. I would absolutely do this again, it's so worth it! A great experience