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4.4/5
836 reviews
Voila Grocery Delivery and Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    4.7/5
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    Recommended? You Betcha!
    August 05, 2020
    Ontario, Canada

    Great

    Due to COVID and the whole situation, this is a great alternative so I don’t need to go to the store myself to pick up groceries. With a click of a button to add to cart its just so easy and it delivers just straight to my door. Quality is pretty good when it comes to the things I ordered, nothing Was in any way bad shape (eg apples and lettuce) they are all fresh. I would say it’s a little pricey for shipping but it’s worth every penny since it saves you gas and time to go pick it up yourself. It’s a great platform for people who are too busy to go grocery shopping yet convenient!

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    5.0/5
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    Recommended? You Betcha!
    August 05, 2020
    Ontario, Canada

    Fast and Accurate

    I will definitely use Voila again.
    I received a discount as part of a Product Review Club offer, which is why I decided to try this service. Other grocery delivery services in my area have a very long waits until you can get your delivery, and when a spot opens it may not fit my schedule. Voila by Sobey’s had several delivery time spots available in the immediate days following the day I placed the order. The selection was great and they had many sales on everyday foods which my family eats. My order was 100% accurate and delivered on time.
    I will definitely recommend Voila to my family and friends.

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    4.3/5
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    Recommended? You Betcha!
    August 05, 2020
    Ontario, Canada

    Great service from Sobey’s!

    I was very impressed with Voila
    by Sobey’s! I was the first time I had groceries delivered, since I like to go into the store and choose my own. However, they found all the products I ordered, without substitutions and even picked out very fresh fruit and vegetables. I would definitely use their service again!

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    4.5/5
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    Recommended? You Betcha!
    August 05, 2020
    Ontario, Canada

    Voila by Sobeys!

    #got it free. I really loved the quality of everything I got. The groceries were packed perfectly and everything was fresh. The man who delivered the groceries was amazing and very friendly. I am not sure if I want to pay a fee for this service when there are others that do it for free. Also I couldn't find some groceries that I am used to. So perhaps with a bit more groceries variety and a service lesser fee I would definitely use it again.

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    5.0/5
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    Recommended? You Betcha!
    August 05, 2020
    Ontario, Canada

    Great new service from Sobeys

    I was lucky to be chosen for the #voilasobeys campaign. I got a $25 off voucher for any order over $100. I logged into the sine ya Voila website and set up an account, so easy, then I shopped for my groceries .. I picked my time and date for delivery.. lots of spots available and I was able to get the time slot I wanted. I chose a Friday morning with a 9-10 am window. The morning of my delivery I got a phone call from the delivery person , Jason, who told me what time to expect my groceries. He was on time and since I wasn’t home when he showed up , he left the groceries on my front porch as instructed. He called me again to say he put them in a shady spot on my porch. I didn’t have any perishables so when I got home everything was there and in perfect condition. Upon unpacking to put way my groceries , everything I ordered was there, no substitutions or missed items - unlike other services I have tried over the last few months. I would totally recommend this new service , they even offer some Farm Boy items- which I love. Thanks for this great coupon and chance to try the Voila service by Sobeys. #voilasobeys #chickadvisor

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    4.7/5
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    Recommended? You Betcha!
    August 05, 2020
    Ontario, Canada

    Great delivery service.

    This is my first time ever ordering groceries to be delivered and would absolutely do it again. The food/produce were fresh and exactly what I ordered. The delivery was super friendly even though he had to make 2 trips. Would definitely look into ordering again.

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    5.0/5
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    Recommended? You Betcha!
    August 05, 2020
    Ontario, Canada

    Will use again

    This was quite an easy service to use and there were many little things that impressed me.

    Firstly he just didn’t pull up on the sidewalk (I live in an urban setting and parking is a rarity) so it was great he didn’t block the sidewalk. I also got a call about 10 minutes before telling me he would be there shortly.

    Secondly he took the time to ask (since I was new) if I wanted to hear about all the features and explained everything clearly.

    Lastly the bagging system is pretty cool for the refrigerator/frozen items the bag handles are a dark green giving you a visual as to which bags you should deal with first

    I got a corrugated carrying case for my glass bottles and everything was fresh and not damaged. They also had some good sales on, too.

    I thought $8 was a bit much for a delivery fee but then I thought that I’m not going out, looking for parking or trying to walk it all back to my house in my wagon and changed my mind about that. $8 is well worth it :)

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    4.5/5
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    Anonymous
    August 05, 2020
    Ontario, Canada

    Great service from Sobeys!

    I tried this delivery service for the first time last week. Usually, I like to go into store the purchase my own groceries. I was very impressed, as all products were found, (Not replaced with similar ones), and all fruits and vegetables picked were fresh.
    I will be using this service again!

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    5.0/5
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    Recommended? You Betcha!
    August 04, 2020
    Ontario, Canada

    Super convenient

    Viola by sobey's has different stores/sections besides the usual groceries such as well.ca/farmboy... so they had a good variety of items that are reasonably priced. I like that they list out the unit price so it's easy to compare different products to gauge the best value. I received a call when the delivery man was 5-7 mins away from my place and he stayed to explain to me how the service usually works (slightly diff now due to Covid ie substitute items) and he was super kind. All my items that I requested were delivered in tact and well. I found that it was easy to pick a time slot that worked for me (starts 7 am - 10 pm).

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    4.3/5
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    Recommended? You Betcha!
    August 04, 2020
    Ontario, Canada

    Professional and safe service!

    I was given a promotional code to try out this service and it did not disappoint. There was a good selection of products online when creating my order and I was pleased to see a lot of delivery time options. Once the groceries were delivered, the workers made sure the fridge items were cold and safe before delivering them to me and items were packaged neatly. I feel that this is a very convenient service for people who don’t have time to get out or don’t drive, however, I do find the delivery fee a bit much. Overall though the service was really really great!

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.