Not my first choice for grocery delivery

The selection is not what I expected and there are other grocery delivery apps that I prefer. Also it’s not same day delivery which is inconvenient when you’re planning for dinner

Excellent Service

I received a discount for this service as part of a Product Review Club offer. I had an awesome experience with this service and I would definitely recommend this to others. Navigating the site was relatively easy, although my only issue is that some of the items I normally purchase regularly were not available when I was picking my items for my order. I also don't particularly like the $7.99 delivery fee, however, with the level of customer service I received I feel like it was worth the extra cost.

I received confirmation emails when my order was placed and when my order was confirmed the night before my delivery. My delivery driver called me and let me know when he was nearby and advised it would be a no contact delivery due to the pandemic. When he arrived, he handed me my groceries at my door and I brought them inside. He asked if I'd used the service before, and I said it was my first time, so he let me know more about the service and how it works. He was very informative and friendly.

Another thing to note about the service is that you are also able to order from multiple places other than Sobey's such as Farm Boy and well.ca which I thought was really nice. I personally ordered from Sobey's and Farm Boy and everything was correct, and I had no problems with any of the quality of the items like I've had before with other companies.

I really enjoyed my experience with Voila and I will definitely be using them again.

So easy

This is currently the best grocery delivery service in my area. The website is clear and easily accessible, substitutions and missed items are rare, the delivery people are polite and capable, and the orders being picked out by robots at the warehouse makes their service incredibly consistent. Much better than my experience with Instacar or any of the pick up services many if us have been using since Covid. I will be sticking with Voila by Sobeys from now on.

Great!!

Very happy with the Voila service. I was able to place my order with ease and select a pickup time that was convenient for me. My order arrived correctly and was packaged well. Very friendly delivery guy - called to give me a 30 minute heads up for his arrival.

VOILA and my groceries at my door.

I heard the truck beeping and was excited...Fantastic to wake up and have my groceries just waiting for me. I agreed to do dessert for the weekend BBQ but forgot that working from home does not really leave me much time to do groceries... the discount code and opportunity came at the perfect time! Everything is here now i just gotta make the time to make it and I'm ready to go!

convenient

during the pandemic, I usually do everything online, so I can avoid contact with people. grocery shopping is something too personal, but I always trusted sobeys quality of food. they hand picked my fresh fruits and vegetables very well, but to be honest, I dont think I'll be using the sevice unless covid hit phase 2. paying a fee can add up when I purchase groceries every week.

Easy And Cheap

I loved all the products in Sobeys. They were all easy and pretty affordable. They had a variety of options to choose from. The website was pretty self-explanatory.

Great Delivery Service by Voila by Sobeys

What a convenice to have groceries delivered right to your door by Voila by Sobeys
The service was so convenient and they’re super organized! Here are some amazing things about their service:
- They come right on time, just make sure you’re home because they want to ensure you receive your groceries
- They missed me the first time and left me a note, with time and info to reschedule and they came within 2 hours.
- Their truck is isolated with a fridge and they separate the bags that need to be chilled with a green mark (check my stories) - makes it easier for packing away your groceries
- The delivery man was super professional and offered if I needed any further help
- After COVID is over, they will be collecting and buying your plastic bags for 5 cents each from any grocery store♻️👏
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Thank you #voilabysobeys for offering me a discount and working together to review your amazing service! ❤️

well organized service

I received a code from Chick advisor to use Voila service.I found all the products in proper condition with proper temperature maintenance. I feel this service quite efficient but you have to pay service fee as it is not a free delivery service

Amazingly easy

This made my life extremely easy as I am a mom of a 2 year old little boy with a husband who works construction so he was an essential worker through all of these crazy times. With my son not being able to wear a mask this made it convenient that I could still do groceries but not leave the house!!