We would like to send you notifications on the latest Product Review Club offers.

4.4/5
720 reviews
Voila Grocery Delivery and Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    4.2/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 07, 2020
    Ontario, Canada

    Voila by sobeys review

    I enjoyed online shopping from voila. The website was easy to navigate.The delivery was great easy to book an appointment. The driver calls with your delivery unloads the groceries on your porch. I liked that you could get Farm boy items as well. IReceived a discount coupon. I would recommend this service to others. The groceries that were selected were of good quality

    Flag as Spam
    Member tried this product as part of the Product Review Club®
    4.5/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 07, 2020
    Ontario, Canada

    On time freshness

    It's our first time to try sobeys delivery.its on time.freshness meat and fruits.packaging are lil bit thin for the other item to carry on.thanks for 25dollars off.save as a lot.

    Flag as Spam
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 06, 2020
    Ontario, Canada

    I was fortunate to try #VoilabySobeys.

    I received a discount from Product Review Club. The app was easy to use. The food is fresh and the delivery is amazing. On the day of delivery, the delivery person contacts you to let know their are close by. They are friendly and mannerly. I used it twice and would used it again. These opinions are my own.

    Flag as Spam
    Member tried this product as part of the Product Review Club®
    3.7/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 06, 2020
    Canada

    Voila by Sobeys Review

    Overall I liked the service, the delivery fee is at par with the other delivery services except for Uber which takes a %.

    They called me 15 minutes before they arrived to make sure I was home, the delivery staff was very friendly and explained that all their staff undergo a complete check before the deliver, this includes checking temperature which is cool! He said he would leave the bags on the front porch and i would have 5 minutes to check my order, if it wasn’t packed right I would get a refund which is great too. I loved that the bags that needed to go into the freezer/fridge were marked different, makes sorting easier.

    Overall I do find Sobeys slightly expensive compared to Walmart otherwise this service is completely on point.

    Flag as Spam
    Member tried this product as part of the Product Review Club®
    4.5/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 06, 2020
    Ontario, Canada

    Great experience

    Great experience using the Voila service by Sobeys! The driver was very friendly and professional. The website was easy to use and lots of great things on sale. The items I received including produce were good quality which has been a hit and miss with other services. Also they tell you right upfront when you place the order which items are unavailable so you can choose other products as opposed to having substitutes picked for you. I would use this again the challenge is the $7.99 fee - it is worth it but depending on your budget may not be as affordable especially if you are only one person spending the minimum of $50 to be eligible for delivery. At $7.99 it's great value but if it was cheaper like $5 I think it would be a great deal!

    Flag as Spam
    Member tried this product as part of the Product Review Club®
    4.7/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 06, 2020
    Ontario, Canada

    Easy Ordering

    I received a discounted coupon from Chick Advisor. This was my first experience using a grocery delivery service Ordering online with Voilà was very easy & not only are items from Sobeys, but also from Farm Boy and other companies. I was able to have my groceries come the next day as early as 6am. My order came within my time slot and the diver was exceptional nice and explained how Voilà picks your items, delivers them checking temperature at each stop. The truck was very clean & they have a spot for pantry items, fridge items & freezer items. My order was correct & only one bread item had an expiry date within 3 days & after I emailed them about it, I was refunded that cost right away Very happy with this service.

    Flag as Spam
    Member tried this product as part of the Product Review Club®
    4.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 06, 2020
    Ontario, Canada

    Awesome experience

    What an easy and great experience! I was so surprised at the ease of the process from ordering to delivery! Would recommend to anyone! Such an great option during these times!

    Flag as Spam
    Member tried this product as part of the Product Review Club®
    4.3/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 06, 2020
    New Brunswick, Canada

    The safest way to get groceries!

    I've been jumping from delivery service to delivery service when it comes to my necessities because I'm high-risk. When I heard about Voila's service and how the products were gathered in their factory rather than through the actual stores, I knew their process would have less human involvement and more safety precautions.

    Their selection online is a bit limited and oftentimes for people with special diets, they're unable to find what they're looking for. But for an average person, their selection is decent.

    Delivery was smooth and the duo that came to deliver were very polite and efficient.

    Flag as Spam
    Member tried this product as part of the Product Review Club®
    4.3/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 04, 2020
    Ontario, Canada

    A+ service, a small hiccup fixed!

    The experience in using Voila was far better than I expected. Sobey's has its act together with regards to offering an easy to use, seamless site and post customer service.

    The website was simply laid out where you just couldn't get lost in searching for your items. The sales category was especially helpful too in adding items I wasn't thinking of. Scheduling a delivery was easy, next day was available (which can be hard to come by on a weekend). Payment and order confirmation processed without issue. I was even able to add items to my order before a well reasonable cut off time.

    Delivery arrived within 15 minutes of my window start time. Very friendly employee who provided all items in order. Unfortunately, one fruit pack had gone south but customer service was phenomenal. They resolved the issue on the spot... showing a true commitment to freshness!

    The service was useful for my busy family needs. The grocery prices are higher than I'm used to and the fee slightly higher than currently used competitor, but in a pinch, I would definitely use this service again. Now if only curbside pick up was available... I would be there every week ;)

    Flag as Spam
    Member tried this product as part of the Product Review Club®
    4.3/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 04, 2020
    Ontario, Canada

    Food shopping in my PJs is a thing now!

    We are now obsessed with Viola!, if you haven't tried delivery grocery shopping then you're missing out! Viola is an online store that is easy to navigate, they also highlight sales items to make savings easy!

    I loved how simple it was to find everything I needed, I also loved how you could also shop form Farm Boy and Well.ca products so It was also a multi-brand shopping experience.

    I loved that you could pick a date and a TIME for delivery, this is amazing because you can plan exactly when your items will arrive so you are ready to unbox them right away!

    I also loved that they could deliver in 24 hours and that my order came EXACTLY on time it was amazing and the driver notified me when he arrived.

    My only conn was most items come in a bulk form, for example, you can online get limes in a bag of three as opposed to one item. I also found some items were only available on certain dates so I couldn't get everything I need but it was only one or two items that I could get so that was not too bad!

    Other than that it was a really great experience and I would definitely do it again and recommend to others!

    Flag as Spam
    Member tried this product as part of the Product Review Club®

    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.