We would like to send you notifications on the latest Product Review Club offers.

4.4/5
939 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 24, 2020

    Viola

    Love the service the woman called be before my order was going to be delivered great customer service

    Flag as Spam
    4.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 24, 2020

    Safety first! and convenience as a bonus

    Super easy registration. Flexible delivery dates/times. Orders filled in accurately. And last but not the least, peace of mind for getting the pantries filled up during pandemic times.

    Flag as Spam
    4.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 24, 2020

    Accurate orders & friendly service

    My experience with Voilà by Sobeys was a pretty positive one! Although I consider the prices fairly high, the quality of any produce, bakery or meat items is very fresh and reliable. The site is pretty easy to navigate and even has a Sales section you can shop from just like a flyer. Sometimes it was difficult to locate an item but most of the time you could easily search for items from the search bar at the top. The only real downside to the shopping experience for me was that you could not choose a quantity for produce. For example, you could not choose how many tomatoes or bananas you wanted. It was just “one bunch” of banans that was put into your cart for you. As a single person I do not like seeing food go to waste so I like buying individual items, but for whatever reason this system did not allow you to do so. I am hoping they fix this in the future. Choosing a delivery window was easy and they seemed to have a lot of timeslots and availability, which was great. On the day my order was to be delivered, the driver kept in touch once on the road, informed me beforehand when they were leaving and en route, how long it would be before they got there, and was very friendly and helpful at the door. Everything in my order was correct and accurate, and I would use their service again!

    Flag as Spam
    4.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 24, 2020

    Fast service and good quality products

    I tried the Voila delivery service and it was incredibly fast.We got our groceries delivered to the door the next day on a weekend and the food was fresh.I requested for a contactless delivery due to the pandemic so the delivery person dropped it at the door , sent me a text and waited in his vehicle until I got the bags in.It was a hot day so I really appreciated that. Website was very easy to navigate and user friendly to find items I required at a good price.

    Flag as Spam
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 24, 2020

    Great service, fair prices

    I used Voila to order groceries and was so pleasantly surprised. The sale prices were similar to sales in store, and delivery was only 8$. The person who delivered the order communicated really well with me, calling before and ensuring contactless delivery punctually in my slot. Website was easy to navigate.

    Flag as Spam
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 24, 2020

    Great service and ordering

    Ordering was easy (they have an app and a website) and they have flash deals that are 50% off. You can select one hour delivery windows from 6 am to 10pm. You can literally order and have it delivered the next day or schedule one a few days away. Was impressed my the professional truck delivery and everything came in great condition. I was told they regulate the temperatures of their products. Everything was bagged with simalar products in multiple bags. They plan to take back grocery bags after COVID is over, which is great for the environment. Contactless delivery and they wear masks. The $7.99 delivery fee is well worth all this.

    Flag as Spam
    4.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 24, 2020

    Great stuff

    Affordable and locations right at your eye level

    Flag as Spam
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 24, 2020

    It was so easy and convenient

    I tried the Sobey's Voila delivery service and was so impressed. The website is easy to use. The groceries arrived on time, they were exactly what I asked for. The delivery people were so kind and explained the covid guidelines, ensuring our safety and theirs. Overall, it was just so simple, we came home from a weekend at the cottage and our groceries were there and ready to go. We didn't have to drive to the grocery store, we didn't have to wait in line, no hassle, and no fuss. Just great food, at a good price at our door

    Flag as Spam
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 24, 2020

    Safe and Friendly Service

    I was very impressed with the selection of groceries available through Voila! I love that there are both Sobey's products and Farm Boy ones! Prices are comparable to what you'd find in store. Ordering was simple and scheduling a convenient delivery time was easy. I was very pleased with delivery. The delivery person was friendly, helpful and practiced proper procedures to keep us all safe! I'll use this service from now on for grocery delivery.

    Flag as Spam
    5.0/5
    Value / Valeur

    Quality / Qualité

    Effectiveness / Efficacité

    Recommended? You Betcha!
    September 24, 2020

    loved it

    loved the freshness of the produce

    Flag as Spam

    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.