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4.4/5
719 reviews
Voila by Sobeys Reviews

Description

Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area.

At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door.

The Voilà Difference.
  • We deliver from warehouse, not store. Thousands of products. No letdowns.
  • Our robots pack orders. Our teammates deliver. Safely and with less handling.
  • Guaranteed fresh. Our produce is fresh or it’s free.
  • Affordable prices. No hidden fees.
  • 1-hour delivery windows. Pick a time. We’ll deliver.

Please see our Terms & Conditions for full details.

For more info, visit voila.ca
    FamilyRated Reviewers' Choice Award™ 2020
    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Voila it’s groceries

    Although I find Sobeys on the expensive side the delivery was great I added up a bunch of greens and fruits along with whatever was a good deal and I forgot about it but the delivery came very fast and efficiently everything was neatly stacked no complaints

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    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Easy to use

    Easy to order your grocery shopping. They deliver for a decent shipping price. I like to order heavier item that is hard for me to carry and they help me leaving at my door

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    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Amazing delivery service

    I consider myself lucky to have used this service. It is contactless. Efficient and reliable. No other delivery service measures up to their professionalism. I was impressed with customer service when I called to inquire about a product. I was impressed with an email telling me what time to expect my groceries. I love their clean trucks and I was particularly impressed with their bags. Those with green unless were meant for immediate refrigeration ! Brilliant. The person delivering the groceries was also knowledgeable about the operations at sobeys!!!

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    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Voila, the new grocery delivery service, by Sobeys!

    I love "Voila" - the new grocery delivery service! The groceries are delivered on time and - the ice cream stays cold...perfect!!

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    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    This is a great platform

    Voila offers a great alternative to shopping in person, they offer the same prices as advertised in store and it’s as easy as clicking and browsing and putting it in your cart without the actual labour. I really appreciate this service especially during this difficult time.

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    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Amazing Customer Service

    The Voila grocery service by Sobeys is by far the most superior grocery delivery service available! The app makes it a breeze to find/order products. The food is fresh, coming from the warehouse so never any issues with out of stock items. The delivery itself is smooth with amazing communication (I recieved a phone call 10-15 min before delivery). The driver knew all my items were accounted for, and was very kind. Great service that is truly made for busy families like mine!

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    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Best Grocery Service I've used!

    From the time I opened Voila's website to the time I received my products at the door I had a great experience. Their website made it fast and easy to pick the products I wanted to buy with a side menu and sub menus categorized as well as a search bar. They also have a vast collection of products to choose from. It is very easy to add and subtract items to the grocery cart and it tallies the price as you go along. I also like that the sale items for the week are posted. I like that there are convenient 1 hour window times for delivery. The driver came to my apartment door in my high rise. I didn't have to go to the lobby. Big convenience for me! He even called and said he was 15 min. away giving me a heads up. When he arrived we went over my order and made sure it was all there. The produce I ordered was super fresh! + +_x000D_
    The cons about this service is I cannot collect Airmiles or coupons ordering through Voila. Also I would expect the prices of the products would be somewhat cheaper (comparing to Nofrills and Food Basics etc) since they are being picked from the warehouse and not the store itself._x000D_
    ..other than that:_x000D_
    Over all EXECELLENT service and I definitely WILL order again from Voila and I'll be telling my friends and relatives how fast and friendly and user friendly Voila website and delivery is! _x000D_
    Thank you Voila for a great experience!

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    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Perfection is the word!

    After 3 months of using Voila by Sobeys I have nothing but the highest praise for this service. The order arrives fresh, nothing missing or substituted, delivered on time by a friendly driver. I can't say that for other grocery services I have tried. When you meet with this level of excellence there is only one thing to do -- and I have done it. Voila by Sobeys is now my only choice for grocery delivery!

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    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Amazing service

    I received a promotional code for a discount to try out Voila and I was very impressed. I found many great prices in their discount section, and my delivery person was excellent. He was going to be five minutes early and called to confirm this would be fine. He was super polite and friendly. All of my groceries came well packed, everything frozen was still frozen, everything refrigerated was cold, and there was no squished boxes or bruised produce. I was extremely pleased and I will definitely order from them again.

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    5.0/5
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    Recommended? You Betcha!
    September 24, 2020

    Excellent service!

    Being a little skeptical of grocery delivery, I decided to try Voila and was pleasantly surprised! The online portal was simple to use, products were easy to find & best of all there were lots of timeslots!!! The driver also called me when he was 15 mins away- I really appreciated this!

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.