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4.4/5
1173 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    5.0/5
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    Recommended? You Betcha!
    June 10, 2024

    Easy Grocery Order

    I registered for an account on Voila and was able to start my order with ease. I was able to search for all the items from the search bar and was provided with several brands to choose from. I liked that sale items were clearly marked as well, so I could see how much the items were on sale for. Once completed, I was able to proceed with processing the order by choosing my preferred time for delivery; there were a lot of time options to select from. The website also had a list of items for me to consider adding to my order before checking out, which I thought was helpful, in case I forgot something I would normally buy together with another item. The checkout was easy, I entered my credit card information and my Scene was already linked from my profile set up.
    The following day, I had to make a change on the order and I was able to complete the change on the website prior to the cut off time.
    When it was time for delivery, the driver called before arriving to my house to make sure I was home to receive the order. I received everything all neatly packaged. The driver was polite and on time.

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    5.0/5
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    Recommended? You Betcha!
    June 10, 2024

    Great service

    I was doubtful about delivery services like this one but voila is great . They got my order to me on time and nothing was missing. I enjoyed the freshness and the quantity was perfect

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    1.0/5
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    Recommended? Fugheddaboutit!
    June 09, 2024

    I did not receive this I’m

    Listen, I did not receive it. This is the second time that Sobeys thing has been sent to me that I didn’t receive. I can’t review it but I guess this is the only way that I can tell you that I didn’t receive it so this is what I’m doing. I’m sorry it’s not my fault. Sometimes mail gets stolen. I live in a city with a lot of homeless.

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    5.0/5
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    Recommended? You Betcha!
    June 09, 2024

    Freshness and Fast

    This is my first time to try Voila and I am impressed how fresh the produces are. The delivery guy was also prompt and did not leave my grocery outside the house. He made sure we would get it and on the right address. One item wasn't available but he communicated it with me and replaced it... I love how the produce were fresh as I was the one who picked it.

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    5.0/5
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    Recommended? You Betcha!
    June 07, 2024

    You can't put a price on convenience!

    This was my first time using any sort of grocery delivery service, and I have to say - I'm impressed. The process was so simple and easy... my delivery came right one time, and all the items were fresh (especially produce)! I appreciate their "alternative" selection when an item is out of stock. Overall, I am really happy with this service, I for one hate going to the grocery store... so being able to have it delivered to your front door is soooo convenient!!

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    4.0/5
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    Recommended? You Betcha!
    June 06, 2024

    A convenient way to grocery shop

    Thanks @voila.ca for the promo code - I used this as an opportunity to try out some new items from Safeway. The Voila ordering system on their website was very easy to use and with a lot of different food and product options available. It was easy to search and find the items I was looking for, and also easy to browse new items or items on promotion. I found restaurant brands that were new products to me, and snack brands that are tried and true. Once the order was placed, I was able to book a pick up time. The curb side pickup process was seamless as well. The signage into the parking lot was clear, and the pick up was quick. Overall, a very convenient option for those in a rush when grocery shopping or looking for a different way to get groceries.

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    5.0/5
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    Recommended? You Betcha!
    June 01, 2024

    Fresh produce and excellent customer service

    The produce are so fresh and the customer service is excellent. Their delivery person will not leave your groceries at your door step thus they will hand it over to you. I’ve also got free item which is absolutely awesome. To more online shopping with voila!

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    4.0/5
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    Recommended? You Betcha!
    May 31, 2024

    Convenient but could improve

    I liked the opportunity to try Voilà grocery delivery service. It was rather easy to make an account and order. Got it delivered the next day. Driver was extremely nice, handed my eggs separately making sure they were in perfect condition. All products were accurate and fresh. I didn't love product selection. For example no lunch meats that I like to order from the meat counter. Some of my favourite products were not available and had to get substitutes of some kind. Different brands, often more expensive. All in all, I liked the service and I'd use it occasionally in the future when I really don't have time to go to grocery store.

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    5.0/5
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    Recommended? You Betcha!
    May 31, 2024

    Amazing! Would recommend

    Thank you so much#Butterly for the opportunity to review #Voilà delivery service. Was such a great experience everything was super fresh and was delivered on time. I would definitely recommend to friends and family and will be using the service again.

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    5.0/5
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    Recommended? You Betcha!
    May 30, 2024

    Great experience

    Excellent opportunity and great service especially if you are sick and need someone to get you groceries then this is the best opportunity. I would definitely use this service

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.