Voila order

I ordered for the first time from Voila. I have frequently used Walmart grocery and Instacart so was very used to those systems. I did not find it easy to navigate the website and many things I wanted to purchase that are actually available in this store were not on the website to purchase. I placed my order and received a confirmation email of my order. I did not receive another email, text etc until 30 min prior to my pickup saying my order would be ready at the appropriate time and that 4 of my items had been substituted for other products some smaller sizers at a much higher prices than the larger size I had ordered. I picked up my order and the gal was super friendly and professional. I declined the items I did not want that were substituted and the rest of my order was correct and in good condition. I do not think I will use Voila again however, as I found it very hard to use the website with minimal options available to me for the things I wanted. The other online systems I have used are much more user friendly and interactive with updates etc. about my order(ie. substitutions made ) and Walmart will substitute and not charge you a higher price for the item which is nice.

Promo code beware

Pick up was easy and fast. All the grocery items looked good. 2 items got cancelled because they didn't have enough stock. I had a promo code but it got cancelled when my 2 items were out of stock. So I didn't get my discount.

Easy to use.But if you use a promo code and an a item gets cancelled by Safeway and your amount no longer satisfy the minimum purchase you will lose that discount.

Amazing grocery service

My grocery order was prepared in a very prompt time. Order was ready, and waiting when I arrived within my selected pickup time of 2pm-3pm. I pulled into the assigned stall, and called the number on the sign, and a very polite voice answered my call to say my order would be right out. My groceries were carefully brought to my vehicle by a very nice gal from my local Safeway location. She was very polite, and carefully loaded all my bags in my truck for me. The shopping list was completed with no substitutes, and all the food was fresh. I will be ordering again in the near future. I have recommended this grocery service to my family, and friends. Thank you ChickAdvisor Butterly and Voila/Sobey’s/Safeway I received a $25 voucher code to try Voilà by Safeway

very good

i have enjoyed using voila! it was easy to navigate in the website and order the products and food i needed. there is no additional fees for the pick up like walmart nor superstore does. there are many options of the pick up dates and times and it is available as fast as next day. when i picked up my order i checked to make sure the expiry dates of the items were not too soon. it was alright. the customer service was also great. highly recommended

Super easy to use

I ordered through Voila for my weekly groceries with the coupon from Chick Advisor and I was able to get a free pick-up time the next day, which was super convenient. Safeway is more expensive than my usual grocery store, but they also carry products (like my favorite sushi rice) that my regular store doesn't carry. So this was a win for me, but it isn't something I would use all the time, just because Safeway is more expensive. I am trying to cut my grocery expenses, especially with the rate of inflation these days.

Convenient but unexpected fees

I used Voila to order all the groceries needed to make my husband's birthday dinner. It was incredibly convenient! I was able to order all the groceries while at work then pick up on the way home. The only drawback was all the added fees. Delivery times all had various fees added on plus a bagging fee was added with no option to remove unless you had the staff rebag at your car. The fees add up, which makes this a service I wouldn't use all the time.

Sobeys Voila was very easy to use and incredibly convenient. We were able to order our groceries from work and pick up on the way home. The drawback is all the added fees. Automatic extra fees for pickup and for bags add up making the service not worth the extra cost.

Safeway has pickup !

Got just over $100 in groceries to get a weeks worth

Here is part of our dinner tonight bacon cheese pasta ranch pkg buns and chicken burgers.

Super easy to pu guy loaded to back of our truck super friendly helpful..... even warned us about snow coming

We will be using again.

I would try to use curbside again

The curbside pickup from Safeway was fast, efficient and fun. I didn't have to wait too long to get my groceries in my trunk. The process online was super quick.