The safest way to get groceries!

I've been jumping from delivery service to delivery service when it comes to my necessities because I'm high-risk. When I heard about Voila's service and how the products were gathered in their factory rather than through the actual stores, I knew their process would have less human involvement and more safety precautions.

Their selection online is a bit limited and oftentimes for people with special diets, they're unable to find what they're looking for. But for an average person, their selection is decent.

Delivery was smooth and the duo that came to deliver were very polite and efficient.

A+ service, a small hiccup fixed!

The experience in using Voila was far better than I expected. Sobey's has its act together with regards to offering an easy to use, seamless site and post customer service.

The website was simply laid out where you just couldn't get lost in searching for your items. The sales category was especially helpful too in adding items I wasn't thinking of. Scheduling a delivery was easy, next day was available (which can be hard to come by on a weekend). Payment and order confirmation processed without issue. I was even able to add items to my order before a well reasonable cut off time.

Delivery arrived within 15 minutes of my window start time. Very friendly employee who provided all items in order. Unfortunately, one fruit pack had gone south but customer service was phenomenal. They resolved the issue on the spot... showing a true commitment to freshness!

The service was useful for my busy family needs. The grocery prices are higher than I'm used to and the fee slightly higher than currently used competitor, but in a pinch, I would definitely use this service again. Now if only curbside pick up was available... I would be there every week ;)

Food shopping in my PJs is a thing now!

We are now obsessed with Viola!, if you haven't tried delivery grocery shopping then you're missing out! Viola is an online store that is easy to navigate, they also highlight sales items to make savings easy!

I loved how simple it was to find everything I needed, I also loved how you could also shop form Farm Boy and Well.ca products so It was also a multi-brand shopping experience.

I loved that you could pick a date and a TIME for delivery, this is amazing because you can plan exactly when your items will arrive so you are ready to unbox them right away!

I also loved that they could deliver in 24 hours and that my order came EXACTLY on time it was amazing and the driver notified me when he arrived.

My only conn was most items come in a bulk form, for example, you can online get limes in a bag of three as opposed to one item. I also found some items were only available on certain dates so I couldn't get everything I need but it was only one or two items that I could get so that was not too bad!

Other than that it was a really great experience and I would definitely do it again and recommend to others!

great, but not permanent

Having a delivery option for groceries can be great, but unfortunately sometimes my lifestyle requires less than twenty four hours notice for basics sometimes. The variety and quality was awesome. Maybe something I would consider doing once a season for the variety.

Voila by Sobeys saves me precious time

Voila by Sobeys saved me precious time at the end of a busy work week. It was wonderful to come home to colour coded bag handles separating frozen from pantry groceries. Quality food selection was available from both Sobeys and Farm Boy. The $7.99 delivery fee was a bit expensive but it was a quality service. I would highly recommend this service.

A Bit Expensive - But SUPER Fresh

Initially I had trouble with the website, however it seemed about a week later they made some revisions and I had a much easier time. Initially, I was able add products into my cart that were out of stock - this only showed up at the check out process. The update made, allowed you to see the product was out of stock upfront - much more helpful.

They keep to their timeframe of delivery! I was still waking up when my driver showed up. He was really friendly and you don't need to worry about porch theft, as they won't drop it off unless you are there.

The food was super fresh! Not a complaint here! Other services, fruits and vegetables are hit and miss on freshness and how long they will last. I think as this comes from the warehouse, it's the freshest possible! HUGE kudos on this.

Lastly, the prices are a bit more expensive as is the delivery fee (against other comparable services) HOWEVER, I was able to snag a FREE package of Angus Compliments burgers, so it more than paid for itself. I will definitely be trying this service out again. Hopefully they come up with an annual fee.

My review is part of a Product Review Club offer.

Voila by Sobeys; you need this in your life!

I LOVED my Voila by Sobeys experience, from creating great an account, shopping, placing an order and check out, this was a fantastic first time experience with grocery delivery!

The website is user friendly, and the hidden gem you won’t find in store?! Sobeys “Flash Sale” items, discounted up to 50%, amazing!

Delivery was next day, and not only did the driver call ahead of time, he was professional and paid such attention to prepping our items and the delivery process

All items were as ordered, with some being less then the posted cost. Fresh, quality products:
Dairy
Meats
Produce
Frozen foods

I will absolutely continue to shop Voila by Sobeys.

Don't forget to disclose that you had received a discount as part of a Product Review Club offer.

Limited selection

I did not place my order with Sobeys Voila.

After going through their site and reviewing the products I was disappointed that there was little to no selection of organic items.

I would rather group my order with another retailer that can provide organic selection.

Thank you for the opportunity, but it was not a right fit for me.

Would use this service again.

This coupon came at the perfect time. I was happy to try out this new service. One thing I loved was that you can get products from not only Sobeys, but also Farm Boy and Well.ca. All the produce I ordered was fresh. Delivery was bright and early and had a reminder call. Would recommend this service and would use again.

Worth every penny!

I received the offer from Chick Advisor and contemplated about the offer, as I know Sobeys is expensive and I rarely shop there for that reason. I thought heck why not give it a try considering the COVID-19 pandemic and not wanting to head to the store myself. I placed my order online, very easy and I was pleased with the selection of groceries I could order. The delivery driver called me ahead of time to let me know when he would be here and very punctual! Everything was fresh, cold and/or frozen. I would rate this service a 4* and would definitely would recommend to my friends and family.