Practical grocery app

I have used this app to buy some groceries, I definitely recommend for when you are in need to shop and somehow you can't personally go to the store, for more convenience for example or to save you a shopping trip. Only con with the app is that you only shop from Sobeys stores which are already expensive compared to other grocery stores plus the delivery cost. There is also monthly subscription for delivery. Another con is that after you put items in the cart, you'll still need to pick a time slot for delivery and doing that it will impact the availability of products selected. You'll have to go back and look for alternatives or remove the item from your cart.

Great for convenience.

Voilà's Safeway and Sobeys delivery service is a true game-changer! I've been using this service for a while now, and I couldn't be happier. Ordering is a breeze, and there are no additional delivery charges, regardless of how often you order. With passes starting at just $9.99 for 1, 6, or 12 months, Voilà offers cutting-edge online grocery delivery in multiple Canadian cities. Their partnership with Ocado Group PLC ensures top-notch service, with robotic automated warehouses ensuring freshness and affordability. I highly recommend Voilà to anyone looking for a convenient and reliable grocery delivery service!

Convenient and Friendly Delivery Service

First of all, thank you for the opportunity to save some money on my groceries and for the opportunity to try out the Voila delivery service. I found the ordering process easy to use as the website was easy to navigate and it was quick and easy to find the products that I wished to order and to add them into my cart. I also appreciated the suggested items after I had placed my initial order as I did forget to order bananas and as it was a suggested item, I was able to easily add it into my existing order.
The order was scheduled to be delivered between 7:00-8:00 PM and I received a phone call from the delivery driver at 6:59 PM advising that my order would be arriving within the next ten minutes and the driver arrived at 7:10 PM and by 7:17 PM my groceries had been delivered to me. The delivery driver was very attentive and friendly and even delivered the groceries exactly where I wanted them to be.
All of the items I received were in excellent condition, and all of the produce was fresh and crisp. All of the bakery items were also fresh and would be fresh for ten days.
All in all, this was a very fast, convenient and extremely time saving service and I will definitely use it again.

Voila makes grocery shopping easy

Overall, the Voila experience was easy and efficient. Being a first time Voila customer, the process took longer because of various registrations. For free delivery, a delivery pass is needed. There are several menus that make the shopping experience easier after the first order. As I was using this format for the first time, the actual selections of grocery items took longer. I used the promotions, flyer deals, and browse menus...the next order will be easier since the site has 'regular' and 'favorite' item buttons so that these items will automatically show up if marked. The list menu is a plus for subsequent orders. Also, Voila offers free samples, so the Kit Kat and German salami--see picture--were freebies. The next step was selecting a delivery time. Delivery was exactly on time and the delivery person was enthusiastically explaining how the food was stored in the truck. I was selected for this offer; however, anyone can receive a discount on groceries to try the Viola experience. Voila offers a $20.00 discount for first time users and free delivery for a month. Overall, having groceries delivered was positive. It is very tempting to continue this service. The only negative point is that Sobeys/Safeway are very expensive and without the discount offer, I would not have accepted this offer. Sobeys/Safeway prices are too expensive.

Next day grocery delivery!

Placed an online grocery order last night, and it was delivered on time today. Tons of selection and sales on the website. All the groceries were delivered fresh and accurately. I would definitely order from Voila again!

Excellent Grocery Delivery Service

I've used a few grocery services, but I was pleasantly surprised by Voila.
The other services I used just dropped the groceries on the door step, sometimes rang the bell and left. Today, I received a call from the Voila driver stating he’d be here in about 10 minutes. I was prepared for him and me him at the door. He asked my preference, did I want them on the doorstep or handed to me. He took the time to hand me each bag, which I really appreciated. I was told there were no substitutions AND he asked if I needed anything else or any help with the bags. What a gentleman! Everything looked to be of excellent quality and in perfect condition.

Convenient service

This service is very practical so as not to spend too much. By shopping online we are less tempted to buy things out of simple greed. On the other hand, you cannot choose the freshness or the expiration dates, which I like a little less. When picking up the order, the employee brings the bags directly to the car and they do not accept tips. When I called to say I had arrived I mentioned having reusable bags with me, but they didn't want to use them which I thought was a shame. They at least took away the bag fee.

Great Service When you are Busy

I received a $25 off code from Butterly. This service is great and very convenient. I placed my order online and picked my time slot I would like it delivered, I didn't have to sit at home all day and wonder when it was going to arrive. It arrived on time and delivered right to my door. I love this service specially on busy days and I don't have to wonder where I am going to get time to go grocery shopping. Thanks Voila.

Perfect for surprising your long-distance family!

Really happy with Voila's grocery delivery service; the website was user-friendly, all the item had accompanying pictures, and it was easy to select a time slot for delivery! I used this to get my mother a bouquet of fresh flowers, as well as some of her favourite snacks just in time for her birthday - and the best part is, I did this all while sitting in bed, a few provinces away! Thanks Voila, and thank you Butterly for sponsoring this post.

Great delivery service, all food was in excellent

I loved ordering through Voila because the choices of good from Safeway and Sobeys are awesome and they have a lot of items that aren't available at other grocery stores. They were put of the sample but that was OK. The service from the delivery driver was excellent. He called me when on the way. I asked him to call me once it was dropped off because I had to let the person at home know to pick it up. A lot of delivery drivers get lost finding our place but this driver arrived on time and with no fuss.
The food was proper temperature and did not smell of anything like smoke. The reason I notice this is because I have had other deliveries where the Driver/picker smoked and the food and bags absorbed the smell. I would definitely order Voila again.