91% OF CHICKS DIG IT
Incredibly easy process!
I’ve always been hesitant to use a curbside pickup option. Either the time slots are booked days out or items are poorly selected. When I received the opportunity to review Voila I was hesitant, but I’m so glad I did! Not only were there convenient time slots available that day, the service we received was also very personable and substituted items were carefully chosen and in one instance a second option was presented at time of pickup. It was only a matter of minutes from time of arrival to the groceries being delivered to our vehicle. I will definitely try Voila again! #voilabysobeys
Happy that Sobeys is offering curbside
I am happy to see Sobeys has finally joined the curbside game as I really enjoy shopping there. Overall it was a good experience but a few things could use some work. Firstly, when I arrived I had to call the store 3 times before someone answered. I’ve never had this happen with another curbside service, maybe they were busy but they really should have someone designated to this. I was the only car parked for grocery pickup and it still took about 10 minutes for my groceries to come outside. Finally, they put my groceries in paper bags and charged .15 cents per bag. This is fine but they used about 10 bags for groceries I would have fit in 4. I do like how user friendly the app is and there are many pickup slots available. It would be nice if they had free pickup time slots or if it was free over a certain amount. They have a good selection on the app and was able to get everything I needed. Also they didn’t need to substitute anything which I was really happy about. Overall I’m really happy with the convenience of this service and will definitely use it again.
Love
This was a great service
I will define continue using this as now with covid wave cases increasing , I feel safer doing most things on line and curb pick ups!
Prompt, Efficient Service
This was a great way to do a whole shop while getting other tasks done while you wait. It was easy, affordable and convenient in these changing times where there is hardly any time for even the daily day to day tasks. Especially during an ever changing Pandemic. This made me feel safe and confident to be able to bring home nothing but groceries to my family.
Good service
Would recommended to all friends and family and would use this service again in the future. It was quite convenient to drive up and have groceries delivered to me. Thanks
Great
Great service. Workers were friendly. Great to just go to curbside and get your items. Saves so much time. Would recommend to friends and family and would use this service again.
Easy to navigate
I thought the sobeys curbside service was a great addition to the sobeys brand. I was a little disappointed that the sobeys near my house didn’t offer the service and I also wish there was a way to select from the weekly flyer to choose items. I had a plan for what I was planning to buy based on checking out the flyer and I was disappointed to not be able to navigate the flyer and choose from directly within the flyer. I think that would make the service very competitive.
Super convenient!
Today there are a variety of options to choose from when selecting a grocery pickup service. I was super happy to try Voila from Sobeys!
Over all, it was easy to maneuver online and place my order. My selection of items was no different than being in the store itself and it quite literally took no more than 10 minutes to do my order, which would have taken a good hour in store.
Pick up from the store was easy peasy and quick! The rep who waited on me was super helpful and took the time to carefully move items in the trunk aside to make room (with my permission).
I get nervous when using grocery services because I want good quality produce and you leave that judgement in the hands of someone else. My produce was perfectly chosen and real care was taken to me sure I got what I was looking for.
Overall, this was a perfect experience! I like using a service directly through a retailer vs a third party and Sobeys really brought their A Game!
Great service
I think Voila was a great service, especially for people like me who are very short on time. This is a very busy time of year for everyone, so I will definitely use this service again. I also recommended it to my family.
Voila is great!
Voila is an easy-to-use grocery service and made getting groceries a breeze. They are thorough and the order was done correctly. Very happy with the service and the friendly staff! Highly recommend using it!
These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.