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4.4/5
939 reviews
Voilà By Sobeys/Safeway Grocery Delivery & Curbside Pickup Reviews

Description

Voilà is a grocery home delivery and curbside pickup currently being offered at select Sobeys and Safeway locations across Canada. Please visit their website at Voila.ca to find out which service is available in your area.

About Grocery Delivery: Voilà by Sobeys is a cutting-edge online grocery home delivery service in the Greater Toronto Area. At Voilà, we promise guaranteed freshness, at affordable prices, straight to your door. Products are delivered directly from the warehouse, ensuring the widest range of products available. Orders are packed by robots and delivered by teammates for safer and less handling. Produce is guaranteed to be fresh or it's free. Standard delivery fee of $7.99 applies, and delivery is slotted in 1-hour windows for maximum convenience.

About Curbside Pickup: Voilà is offering curbside pickup in select locations in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island and Saskatchewan, providing a safe and convenient way to shop for groceries. Enjoy guaranteed freshness at affordable prices, delivered straight to your car. Assembly fee for curbside pickup varies depending on the time slot chosen, and you will choose a 1-hour pickup window for maximum convenience.
 
Please see the Terms & Conditions for full details.
    FamilyRated Reviewers' Choice Award™ 2021 FamilyRated Reviewers' Choice Award™ 2020
    3.7/5
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    Recommended? You Betcha!
    October 05, 2020
    Ontario, Canada

    Convenient Groceries!

    During this time (COVID), having your groceries delivered is a great option and it is awesome that Sobeys now offers option! The site was easy to use and the delivery was quick! Overall I still prefer the in-person grocery shopping experience to pick out the preferred produce however this is a good option for busy families!

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    2.7/5
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    Recommended? Fugheddaboutit!
    October 05, 2020
    Ontario, Canada

    Cannot deliver in some areas

    Sadly, I could not complete this offer because Voila by Sobeys does not deliver in my area. I tried inquiring over the phone as well but they are limited on shipping to specific places at the moment.

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    3.8/5
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    Recommended? You Betcha!
    October 01, 2020
    Ontario, Canada

    Grocerys To Your Door

    An easy way to shop and not pick up those extra items as you browse the aisles. The only downside is you don't get to hand pick the items so if your picky with your produce this might not be for you. Overall I great way to shop while in the middle of this pandemic. I will continue to grocery shop online.

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    4.8/5
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    Recommended? You Betcha!
    September 30, 2020
    Ontario, Canada

    Amazing delivery service!

    I have used Voila by Service three times and have found it to be the best grocery delivery service available in the GTA. With the second wave of the pandemic, I am using the service more and more to do my weekly shop. Their customer service is excellent, and I like that you can modify your order after it has been placed. Overall I would recommend this service! The delivery fee is worth it considering the time-saving and convenience!

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    5.0/5
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    Recommended? You Betcha!
    September 29, 2020

    Amazing delivery service!!!

    I have used their service during the early months of the pandemic of Covid and I must say that I am very impressed with their service and will use it in the coming winter months! I have used their service at least 3 times and each delivery was done in a professional manner and would highly recommend their service to anyone looking for a fast and efficient delivery!!!

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    5.0/5
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    Recommended? You Betcha!
    September 29, 2020

    Impressed with the professionalism of the driver and easy website nagivation

    1) Easy to navigate the website to order
    2) Sale items were under their own tab
    3) Some items were available from Freshco, Farmboy and Well.ca
    4) Individually wrapped/ packed
    5) Grocery was delivered on the day and within the time slot I selected.
    6) I received a call when grocery was on the way
    7) Driver handled my grocery with proper protection gear (mask/gloves).
    Overall, I was pleased with my experience.

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    4.0/5
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    Recommended? You Betcha!
    September 29, 2020

    High quality alternative

    First time using a grocery delivery service and I am very impressed with how easy the whole process was. Website was convenient and could easily navigate. There was a wide range of delivery times available and I appreciated the driver giving me a 10-15 minute estimated arrival time so I wasn't waiting around. Delivery was no contact and drivers were in full PPE, with masks and gloves. I would recommend and look forward to using the service again!

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    5.0/5
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    Recommended? You Betcha!
    September 29, 2020

    fast, efficient and fresh

    this service is as promised. Fresh produce, fast service and efficient. Im glad sobeys decided to do this, especially during these times. It's hard to ensure that you get fresh when ordered from the store but to get directly from the warehouse made a difference

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    4.0/5
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    Recommended? You Betcha!
    September 29, 2020

    Just like that..Voila

    I liked the idea of having my groceries delivered to me. Helpful in these times and super convenient. @voila.ca has a wide range of grocery options to choose from.

    A selection of @officialfarmboy & @welldotca products are available to order from @voila.ca.

    I initially started my order via the website and then switched over to the @voila.ca app. The app works well. Super easy to use and a very straightforward checkout process.

    Before starting your order you will be prompted to book a delivery date and time. A lot of options to choose from, again a very simple process. On my delivery day I received a call from the driver, letting me know they were 15-20 mins away ( Just enough time to put on my “ I woke up this way face” ). Delivery driver was super awesome, friendly and advised me that they took a little extra time to get the bags out of the truck. He advised me they check the temp of the foods to ensure freshness.

    I was impressed with the ordering process, the staff and the quality of the products I ordered.

    Overall the products were pricey and they do charge a $7.99 fee for delivery. I received a discount from @chickadvisor as part of their product review club, so that softened the blow.

    What would make me use @voila again? The staff were impressive, the process was excellent and the quality of the food stood out. #VoilabySobeys #grocerydeliveryservice #Groceries #Sobeys #Voila #ChickAdvisor #Food #Vegetables #Meat #Bread #Cheese #CustomerService #FarmBoy #welldotca #Quality #Discount #Marketing #OnlineShopping #Freebies #ProductTester #ProductTesting #Toronto #Canada #Shopping

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    5.0/5
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    Recommended? You Betcha!
    September 29, 2020

    A great experience overall!

    I had such a great experience from start to finish with Voila by Sobeys! This was also my first time ordering groceries for delivery and I am impressed. The website was user friendly and I found the prices to be fair. There were a lot of flash deals at the time of ordering which I also enjoyed. I received an email notification the day of to remind me of my delivery time and the driver called me when he was about 20 minutes out. Once he arrived, he brought all of the bags to my front door and assured me that he had just double checked the temperature of all perishable items to ensure they were up to standard. He even let me inspect the carton of eggs to make sure none were broken! I received all items as I ordered them and everything was fresh. I will definitely be using this service again and I highly recommend everyone to try it out! All you need is some time to pick everything out online and then your groceries arrive on your doorstep!

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    These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.