Convenient

Love that this products is re-usable and re-sealable . Easy storage and easy to refill when I run out , no more running to the store at the last minute

Not for me

It unfortunately was not a product that I can use. It was good for the first 15 minutes and then my face was very itchy and dry so it unfortunately is not for me.

A good idea but a disappointing product

We received both the regular face soap dispenser and the refill pouch (this). As I reviewed with the soap, we were really hopeful it would work for one or all of our family. I use an Aveeno product daily and can't be without it so I expected this would be the same.

Unfortunately it isn't. The soap leaves our skin feeling poorly and I dislike one of the ingredients.

However, I LOVE that Aveeno is creating refill products. They're thinking about the environment and that makes them still a win for us.

A gentle cleanser best used as a light shower gel

First, a note on the packaging. The refill pouch is designed surprisingly well. The cap is easy to open and it's intuitive and smooth to close and re-open. This makes the (well, my) suggested use for the shower quite convenient, even without the pump bottle. The pouch contains twice the volume of the pump bottle. So in addition to the pouch using less plastic in general, the size adds to the economic factor.

I tested out the cleansing efficacy of the cleanser with some basic products: sunscreen and foundation. To start, I applied on my hands a moderately-moisturizing mineral sunscreen for sensitive skin. Following Aveeno's instructions to use slightly warm water, I did two ample rounds of massaging in and rinsing the cleanser. Afterwards, my hands looked and felt like almost none of the sunscreen had been removed.

I tried out the cleanser on my face where I had put on a few layers of lightweight, non-waterproof make-up. The cleanser didn't do anything to remove the make-up. I used some other products which did the job.

Next, I used the cleanser in the shower. On my body, I had some residual sunscreen that had been diluted with a light baby lotion upon application from a couple of days ago. The same sunscreen was applied undiluted, but very lightly, in patches on my face before the shower.

The cleanser hardly did anything to remove even the residual sunscreen from my body. Same for the face. There was almost but not quite an exfoliating effect, resulting in some rougher / raised skin. This may be a result of this very mild cleanser trying to counteract the bit of sunscreen clinging to the skin's surface.

Lastly, I used the cleanser as the second step to a double-cleanse. I'm not sure how well it worked as a cleanser, but I noticed the thick consistency made it hard to wash off. I needed to wipe off the product while rinsing, otherwise it would remain on the skin.

My verdict is that this is a truly mild cleanser best used in the shower for gently rinsing off natural body oils and sweat after waking or routine exercising. The force from a shower's downpour may be necessary for a proper rinse. On the plus side, it's a satisfyingly thick goop that coats the skin well. There's basically no exfoliation and there are no irritating actives.

It might be worth checking out if you have highly sensitive skin or if you're looking for an everyday, gentle-yet-indulgent shower experience.

Effective cleanser but drying

I have dry sensitive skin. This cleanser has a great consistency, not milky but not creamy either. It took most of my makeup off in one shot. However after drying my face my skin was tight and uncomfortable. I had to moisturize right away. I could possibly recommend this cleanser to people with oilier skin but I would say it's too drying for most skin types.