Company does not stand behind their products

I would put 0 stars if that was an option. Their cashew nuts smelled and that was months before the expiry date. Since then the company pretended that they couldn't respond to my e-mails. This was for months, with me resending my e-mail to them periodically. Then I called and was told they saw my e-mails but their e-mails to me were returned. All lies. The girl was able to write me from her personal e-mail so why didn't someone do that months before?

The girl, I will gladly given her name if asked since not sure allowed to put here, after weeks more of trying to get somewhere FINALLY told me they would send me a 908 g salted cashew nuts but it's been a hot summer. It was their delay that lead to being in summer. We made up that when I was ready to them to send it, write. Unbelievably when I wrote them they ignored my e-mails again even though I wrote the person's personal e-mail that she gave me along with the business one. I called yet again due to no reply and the girl lied again about why I was ignored and suddenly had me speak to HR. I left a message. I was then ignored again.

After saying I will share my experience, they finally wrote only to renege on our agreement so after close to 6 months they are sending me nothing and I will have lost out since I bought their product and they don't stand behind it.

This is a horrible company that lies to customers and ignores them and doesn't stand behind their products. I urge customers to not buy their products as they don't deserve customers.