Used this eye make-up remover for the 1st time Sat. evening. Applied it to the cotton pad & started using it when my eye began to burn. Felt like I had just got soap in my eye. It was burning & red so, I applied a cold face cloth for relief. I called Marcelle today & they thought I was talking about their eye make-up remover pads that are being Recalled. I was told that for some it can cause irritation & to return it to the store purchased at.