3 Stores - 1 Delivery | Quick and Efficient

I used the Voila by Sobey's delivery service after receiving a $25 voucher for an order of $100 or more through the PRC. Placing the order online was quick and easy, the site is very easy to use. I was thrilled to see that I could also order items from FreshCO and Farm Boy on the same order! They had lots of delivery slots available, and I was able to get the groceries delivered the next day.

The driver called me when she was 10 minutes away to check how to best deliver the items to me. She arrived wearing a mask, and gave me a quick update that all the items I had ordered were delivered, and that I could check for any issues (eg. cracked eggs) and she could make note of them. Items that needed to be refrigerated were packed separately. The items were as ordered, produce was fresh and I am overall very happy with the delivery.

Things I would change:
- Sobeys can be a bit pricier than other grocery stores, so I probably wouldn't order from there all the time.
- The delivery costs $7.99 no matter how much you order; I wish they would at least charge less if you order $100 or more
- I've ordered from other grocery delivery services where you can specify comments on items (eg. you want bananas to be green or ripe), and also say if you will allow substitutions. I didn't see options to be able to do this here

Still, these are minor issues, and won't stop me from ordering from Voila by Sobeys in the future. Definitely recommend it!

Expensive products

I do not think I'd order from Sobeys again unless I had a gift card. The same products you find in other stores such as no frills are alot more expensive in Sobeys. It's good they started a delivery service for those that shop there and don't drive because it helps make it more convenient. Other then that I don't feel I'd order again.

Voila sobeys

Was indeed a great feeling to be chosen to be part of this campaign. Definitely love shopping at sobeys for great quality products and affordable. Definitely would recommend shopping at sobeys

alright but a bit pricey

To start off with the delivery fee; I think $7.99 for the flat delivery fee is actually at the lower end. Metro & Walmart, i believe charges about $10-11.

I received my order smoothly; I would receive enough notifications to know when my delivery will be coming. But Sobey's is a "higher-chain" grocery store; so I know the prices of the groceries will rack up enough for me to receive the $25 off. I did try to search for cherries but cannot find it with numerous attempts- so unsure why that happened.

I would order again- but Sobey's is again- more pricier grocery store. I'm unsure whether Sobey's offer grocery pick ups- but i may be interested in that to avoid the delivery fee!

I would use this services

I got my delivery the next day which is better than other Grocery store retailers. All the products and items were fresh. But searching for items that I know Sobey's has because I buy it there all the time. For example Fever Tree ginger beer if they didn't have it, it would say out of stock. Delivery was seamless, but it was$7.99 a bit steep. The delivery person called to infirm they were 5-10 minutes away. The order was accurate. With COVID IT wasn't as tiring, no standing in line, social distancing, I would use them In the future.

Easy and fast. So convenient.

Was so lucky to try Voila and have a $25 voucher.
Voila is very easy to use. Register, log in, verify that they deliver to your area and choose your delivery time. Voila! ;-)
$7.99 delivery charge is not bad at all. It saves you lots of time and it is very convenient.
The Website is easy to navigate. They often have deals on lots of products. Prices are the same as it is in store.
Our favourites are their wide range of farm boy products. Altho some products are not available thru Voila.
Items are delivered with care and are fresh.
This is so perfect nowadays.

Amazing experience

After being selected for the Voila by Sobey's campaign, I immediately placed an order and followed the instructions provided. I was a little hesitant because I have had several bad experiences with other online grocery services but let me tell you I was so happy I did. After selecting my groceries, I was able to choose a next day delivery which was about 7.99$. Initially I was annoyed because I felt that the charge was on the higher side but after receiving the order, that charge was more than fair. Jason, the Voila delivery professional, called before arriving to give me a heads up. When he arrived, he arrived in a Voila delivery truck (not his personal car like there services). The truck even had temperature controlled compartments in order to preserve freshness of cold items. All items picked were fresh and amazing as I mainly ordered fruits and veggies. Jason explained about the services and was amazing and so friendly. I would definitely order from Viola again and i commend Voila very highly used on my interaction with Jason alone. Thank you again.

Real time saver

I stocked up on my favourite pasta sauce (heavy and comes in jars) that is no longer carried at my local store, picked out a few dairy and frozen items, as well as tried some new snacks. I received a call around 10 minutes before the start of my delivery window advising that the driver was 5 minute away. All items came in plastic bags, which I didn't mind reusing. Expiry dates on yogurt, snacks, and frozen items were about as good as I normally get from the store. Product selection was good overall and I even got a few items on sale. Not a bad deal for $7.99 delivery if you don't have access to a car or are short on time. Love that there were no substitutions.

Great service at decent prices!

I was very pleased with my experience! I asked for a delivery at 6 am and the driver was ON TIME for a Sunday morning! I was very impressed. The driver did text me prior to confirm I was home but I was asleep so didnt respond (sorry!) - Delivery was prompt and efficient and CONTACTLESS! For $7.99 delivery, I think this is a really good deal - Sobeys produce is always fresh and clean so its totally worth saving a trip to the store!

Hassle Free Home Delivery

I ordered midnight on Sunday and the orders arrived Tuesday Morning as I selected. I am super pleased with the delivery process and the nice gentleman who delivered it. He was super kind and courteous. The ordering from the website was very easy and convenient, user friendly. At checkout they let you know what is not available so you can make changes as well as leave a window for editing your order till next morning. Thank you Chick advisor for the $25 coupon to try Voila!