I bought 2...they both had the SAME issue!

I thought getting this cute, VTech touch screen phone would be a wonderful toy for my daughter; it sings, counts, teaches shapes, and is interactive in so many ways. The first one I bought within moments of taking it out of its' package stopped being interactive and just lit up no matter what I pressed..even after I changed its' batteries, mind you this is a brand new product..it hadn't been out of its' box more than 2 minutes! I assumed it was some sort of fluke..this one must just be defective, maybe a child dropped it in the store. So, I go back to the store, return it, recieve credit for the toy, and buy another one. A day later same story..such a shame!