Tore in half

I bought the Ardene flip flop for my vacation. While abroad, the flip flop developed a tear in it. The following day, the Right slipper cut in half! It was brand new, you can still see the image of the design on the slipper, and the Ardene logo. I have an old slipper that’s lasted over 5 years from Ardene. The quality has decreased. Customer service insisted on the receipt to offer an exchange or refund. The pictures were not proof enough that the slippers were from Ardene. So , bad quality slippers, bad quality customer service.

They were ruined after 2 times of wearing them, not worth purchasing. Maybe the higher ones would be better but the slip on ones are no good. Cheap quality.