As the owner/operator of Introvert Green Gifts in Fredericton Junction, NB, I have carried TSC products in my shop for the past 6 months. I must say I am surprised to see this unfavorable and rather uninformed review of TSC's Vanilla Lip Shimmer balm - normally it glides on like a dream, leaving a translucent color/shimmer on the lips. My customers love it. I hope that the offer to re-try the balm is taken and then reviewed again. As with all all-natural products, there is a time frame that they must be used within, as natural products break down more quickly. Turner Soap Company is the only company I currently know of that is 100% all-natural and is also registered with Health Canada, which has very strict guidelines that must be adhered to. I have yet to receive a complaint about ANY of the many TSC products I carry, and the product prices are actually in the lower range for products that claim to be all-natural. I personally know that this company was borne of an honest passion to promote health and wellness for both the body and the environment, and I heartily recommend Turner Soap Company products.
I am sorry that you experienced this with this product. I have only had great reviews until this one and I am assuming if this is only showing up now, you only recently tried this? I put that product in a sample box way back in October of 2012. This is June 2013. That could be one reason the product was not working perfect- as all my products are 100% Natural, there are expiry dates on all products. They work best before that. Or it could be the product was left somewhere in the sun, or in a hot place. I have all instruction on the care of 100% Natural products on my website www.turnersoapcompany.ca. Lip balms have to be kept out of direct line with high temperatures. If this happens it will change the texture of it. I don't use ANY preservatives as Turner Soap Company IS a 100% Natural Product company so shelf life is limited. You also have to realize, that not everyone is into 100% Natural, although I wish they were, for the planet and our own sakes. You will not find 100% Natural products work or perform like commercial type products, but better and in a different way with a bit of care of your products.
Here are a couple direct comments about this products from customers
Kaitlyn | 2 reviews
I really love this! Not being a fan of goopy lip products, but being a fan of a little sparkle, this ended up being exactly the product for me! It applies smoothly, lasts long, and leaves a lovely shimmer. Not to mention it smells delicious!
Alyssa | 2 reviews
I really love the Chocolate Rosemary Shimmer. It leaves my lips nice and soft and smells very good. It is awesome!
So I would like to offer you another replacement, to test again?
You can contact me on my facebook page or my website. We would love to get to you the product you will love!
I do appreciate the review, I like to hear from happy and unhappy customers so I can fix or thank them for their comments. Comments are gold!
Turner Soap Company
I received my Vanilla Cream Lip Shimmer from the Turner Soap Company for free to try out. The Turner Soap Company is a Canadian business located in NB and all of their product prices are in Canadian funds. Their lip balms sell for $6.49 witch I agree is pretty pricey for a lip balm. They say on their wed site that this lip balm will leave a light shimmer and a vanilla scent to your lips. That vanilla is suggested to help damaged due to dry skin because vanilla is supposed to be calming. This lip balm is made from organic coconut oil, bees wax, castor oil, lanolin, jojoba oil, avocado oil, vitamin E oil, honey, vanilla 10 fold and shimmer mica, what ever that is.LOL I wasn’t happy with this lip balm at all! I sure won’t be ordering this lip balm from them and it’s not because of the high price. I’m more then willing to pay for something that I enjoy and that I feel works for me. How ever this lip balm just didn’t cut it for me. As soon as I tried to apply it to my lips it just crumbled and it wasn’t because it was dried out. I had noticed before I first tried it that it wasn’t in the tub evenly and was sunk in the center and higher up around its edges. I thought that could have been why it crumbled like it did when I first tried it. Unfortunately that wasn’t the case because I levelled it off and then tried it again, but it still crumbled when I tried to apply it. Yes it smells nice, but it useless if you can’t apply it. I’m not sure if this was just a faulty batch, or if all of their lip shimmer lip balm act this way, but I’m sure not going to spend that much money on a new lip shimmer to find out. For this reason I wouldn’t recommend Turner Soap Company Vanilla Cream Lip Shimmer, or any of their other five scented lip shimmers.
These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.