Over the Rainbow - Toronto

I came in Over The Rainbow during ShopCrawl 5; it was probably my favorite store of the night.

It's eclectic, trendy, and offers plenty of selection for men and women - it's one of those places you'll want to take your time looking at everything. It is, as others have mentioned, quite pricey, but you'll probably find that one top or pair of jeans that will have all your friends asking "Where did you get that?"

Check it out the next time you're in the neighborhood!

Hands down the best place to get your hands on designer jeans in the city, not to mention all of the other clothing and accessories they carry. It's a hot spot in Yorkville and not to be missed if you are shopping in the area.

It you need to find designer denim then Rainbow Jeans is definitely the place to go. They have the best selection of designer jeans hands down. Prices are steep (it is designer denim afterall) but their prices do reflect fair market price. Don't expect any deals (although I have heard that they do have the occasional sale).

However, I do have a BIG complaint about their service. Although the service was great when the jeans were purchase, I did have a problem a few months aftewards. The pair of J brand jeans ($200 ) that were bought ripped after only 4 months! Apparantly I wasn't the only one who experienced this because the sales clerk at another boutique store mentioned that there were a number of J brand jeans that had been brought in for the same reason. She said that there must have been a defective batch. I even contacted J Brand directly and they told me to bring them back to the retailer where I bought them from.

The jeans were purchased at Over the Rainbow so I brought them back to be exchanged. Upon speaking to the manager about the situation, she rudely said "there was no defective batch" and made me wait for half an hour while the store clerk looked through EVERY SINGLE invoice on their system to match the invoice for the jeans. After not finding anything, the manager asked "What did you want to do?" and I said that I just wanted the jeans exchanged (same style, same size). The store clerk did a quick exchange and I was out in 5 minutes.

Although this store carries great merchandise, the service I received from the manager was a little pretentious for the urban, hip, trendy, easy going fashions that the store projects. One of the indicators of good customer service is the follow up after the point of sale - not simple making a sale and then being rude and not caring about the customer afterwards. My experience at this store was definitely disappointing in this regard.

The first time I ever walked into this store was a few years ago back in high school. I never ever thought that I would shop here, because the prices are reeaallyy steep!

With that being said, years later I decided I need a very good pair of quality jeans (I had to find ways to justify this purchase!). I walked and out of the store with an awesome pair that fit my lower half perfectly. I am quite pleased.

The store is extremely hit and trendy, they have all of the latest styles and they are always on top of what's in fashion for next season. I walked in there in mid-August, and they already had all of their down winter coats on display. They have some of the cutest cardigans and sweaters. Most of their stuff comes really high quality, but remember... you will have to pay the price, because they are all designer clothes and jeans.

The staff there are really friendly and knowledgeable , they will help you find the perfect pair of jeans for your body. They also do hemming and what not. I will definitely return to this store in the future... but only when I really want to treat myself!