96% OF CHICKS DIG IT
I bought this shampoo for my daughter (Hailey) was at the time was 11 months old. It is not tear free! She got a little bit of the soap suds in her eye, and with in minutes her eyes was red and irritated. I called the company, and received awful customer service. The rep that I spoke with acted "surprised" when I told her what happened. When I asked for a refund for this item, she told me that I would have to send the product to them for testing. She said that they would provide a prepaid envelope to mail it to them, but it never arrived. I e-mailed them many times to ask where the envelope was, and still nothing. I just finally gave up. I was out the money, and stopped using it. It was pretty expensive for what is was too.
These reviews are the subjective opinions of ChickAdvisor members and not of ChickAdvisor Inc.