Easy Peasy Lemon Squeezy!

I have never used a curbside grocery service, I was skeptical, especially because I do love grocery shopping. Trying Voila by Safeway has definitely changed my thoughts on that.
Calgary was expecting it's first real snow of the year and I knew heading out for groceries would be no fun at all. I really wanted to make soup but didn't have all the ingredients.
Tuesday night before bed I logged on to the Safeway Viola site and ordered what I needed. Less than 24 hours later I pulled into the Safeway parking lot, called the number provided and in no time at all the groceries were in my trunk!
The nice guy who brought the bags out - verified the replacement they had to make on the carrots I requested and away I went. When I got home and was unpacking I noticed I was missing one green pepper and the raspberries were a little funky. I emailed Voila with my concerns and was refunded for those items the next day. And because they replaced the carrots I ordered and they didn't have with organic carrots - they also refunded the difference in price, without me mentioning it.
The rest of the food I ordered was correct, fresh and exactly what I would have picked for myself.
This service is exactly what I need especially as we jump in December and all the busyness that's to come.

Impressive!!

With a hectic schedule sometimes doing a simple errand as shopping is not easy!!
First time using the “ viola app” and ever so impressed!!
The app was extremely easy to use and the quick prompt service from the young gentleman bringing out the bags..made everything fantabulous!!
Absolutely loved how he explained the few changes that were made..even though I received that through a message..
A stranger caring you receive the best quality of foods in your order..
He also took the time to load the grocery bags into the vehicle as if it were his own!!
After applying the discount code was quite happy with the final cost!!
Highly recommend this app if you want to save time n receive great quality food!!

Amazing!!

This was the first time using curbside pick up and all I can say was AMAZING! Great quality of foods that they picked, easy to use the website - make changes to the order, save information, easy to find the foods I was wanting, friendly staff when putting it in the vehicle. It was a great experience and way easier than I had thought. I will for sure be doing this more often. As a mom of 3 young kids why did I not start doing this sooner!! Loved it.

Voila! No supermarket hustle for me!

I tried Voila by Sobeys and was very happy with my experience. They didn't have all items I ordered but made a solid substitution on one and refunded the other. When I picked up my order I waited 10 minutes despite it being evening and not busy at the store. This is the one thing they can improve in my opinion. The young lady who delivered my groceries to my car was polite and careful with my bags. She offered to swap them into my cloth bags and was careful to note for me where the eggs were. When I got home I was missing my bananas and had someone else's bread. I was contacted by Voila as they realized the mix up as soon as I left. They refunded my bananas and told me to enjoy the bread. Solid 5 star service if the wait time could be trimmed a little. Will definitely use again.

Site needs work. Hard to find regular items.

I am an online shopper and have been since before the pandemic. I live Sobeys so was excited to try Voila but unfortunately getting the items I regularly find in store was difficult and not worth the effort. If I have to go in for some things I may as well go in for all.

Great service wow

This was great and so easy to do with my kids in the car. Select from home and then pick up. Don’t have to drag two kids around the store and find everything. Time saver :)

Didn’t get out of my car in the pouring rain

Fast service, accurate order. I was only waiting in my car for a few minutes when my groceries were packed into my trunk. Very happy!
My bread was fresh and the groceries were packed in the bags very well.

Great service

Loved the service it was on point and just what I had imaged from such an awesome chain of retailers really went above and beyond my current expectations

Easy

I like this a lot better than pickup at superstore, will definitely be using the service more often now that it is available in our area, easy pick up as well

Fast and easy

This was my first time using curbside pick up. I was worried I would not get the best cuts of meat, but they did not disappoint the cuts were excellent. All my product was packaged correctly and the baked goods were very fresh. Will definitely use this again